Consultant, Client Services, Health Solutions Singapore

Aon
Singapore
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 2-5 yearsSkills: ["Leadership","Analytical thinking","Collaboration","Working under pressure","Interpersonal communication"]

Build and maintain strong client relationships for employee benefits, staying current on clients’ business, HR, risk, and finance needs while supporting suitable upsell/cross-sell opportunities. Conduct pre-renewal and renewal meetings, analyze claims data, and help secure competitive renewal terms. Prepare renewal proposals, benchmarking and communication materials, run benefits sessions, handle HR/employee inquiries, and manage follow-ups on employee movement and underwriting requirements.

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FursaFursa
Aon
Aon
1 week ago

Consultant, Client Services, Health Solutions Singapore

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Build and maintain strong client relationships for employee benefits, staying current on clients’ business, HR, risk, and finance needs while supporting suitable upsell/cross-sell opportunities. Conduct pre-renewal and renewal meetings, analyze claims data, and help secure competitive renewal terms. Prepare renewal proposals, benchmarking and communication materials, run benefits sessions, handle HR/employee inquiries, and manage follow-ups on employee movement and underwriting requirements.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop strong client relationships and understand client needs across employee benefits to ensure placement with selected insurers/programs.
  • •Stay current on clients’ business situation, strategy, HR, risk, and finance needs; identify suitable upsell/cross-sell opportunities.
  • •Conduct pre-renewal and renewal meetings, review renewal terms, and analyze claims data to secure competitive renewal terms.
  • •Prepare renewal documents including renewal proposals, claim analysis, benchmarking exercises, communication decks, and handbooks.
  • •Handle enquiries from HR and employees, manage follow-ups on employee movement and underwriting requirements, and ensure prompt premium payment.

Key Requirements

  • •Minimum regulatory requirements (BCP, PGI, CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS.
  • •2 to 5 years of related experience.
  • •Leadership skills to manage teams.
  • •Analytical, critical thinking, and decision-making skills.
  • •Good MS skills including Word, Excel, and PowerPoint.
Experience:2-5 yearsInsuranceEmployee benefits
Skills:LeadershipAnalytical thinkingCollaborationWorking under pressureInterpersonal communication
Languages:En-us
Tech Stack:MS WordExcelPowerPoint

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor