Patient Care Coordinator-Portland, ME

Sonova
United States
Workplace: OnsiteFull timeUSD 20 - 23 hourlyFunction: Executive & General ManagementExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Customer service","Relationship-building","Organization","Attention to detail"]

Patient Care Coordinator supports clinical staff in a Portland, ME clinic by scheduling appointments, verifying benefits, managing patient records, and handling front-desk duties. You will partner with hearing care professionals to ensure quality patient service, coordinate billing and insurances, process payments, and assist with inventory and outreach events.

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FursaFursa
Sonova
Sonova
2 months ago

Patient Care Coordinator-Portland, ME

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Patient Care Coordinator supports clinical staff in a Portland, ME clinic by scheduling appointments, verifying benefits, managing patient records, and handling front-desk duties. You will partner with hearing care professionals to ensure quality patient service, coordinate billing and insurances, process payments, and assist with inventory and outreach events.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Greet patients with a positive attitude and provide front-desk support.
  • •Schedule and confirm patient appointments; place outbound calls for follow-ups.
  • •Verify insurance benefits, complete benefit checks, and assist with authorization.
  • •Collect intake forms, maintain patient files/notes, and process payments.
  • •Process orders, stock inventory, prepare deposits, and assist with community outreach events.

Pay and Benefits

Salary: USD 20 - 23 hourly
Perks:401kMedicalDentalVisionPaid LeaveHoliday Time

Key Requirements

  • •High School Diploma or equivalent; Associate degree preferred.
  • •2+ years experience in a healthcare environment is preferred; customer service experience is required.
  • •Excellent verbal and written communication skills; professional relationship-building with patients and staff.
  • •Knowledge of HIPAA regulations and experience with Microsoft Office and Outlook; EMR/EHR experience a plus.
  • •Prior experience in hearing aid industry is a plus.
Experience:2+ yearsHealthcare
Education:High School
Skills:CommunicationCustomer serviceRelationship-buildingOrganizationAttention to detail
Languages:English
Tech Stack:Microsoft OfficeOutlookEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website