NTT

1 week ago

SAP BW Consultant

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Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Provide SAP BW support across data extraction, ETL, process chains, InfoProviders, queries, BEx, data loads, reporting issues, and performance optimization. Manage integration support with SAP ECC, deliver L1.5/L2/L3 production support, and resolve incidents within SLA using ITIL processes. Perform RCA for recurring issues, handle service requests and changes, support transport/deployment, and collaborate across business, functional, and technical teams using ServiceNow/Remedy/Jira.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Key Responsibilities

•Support SAP BW activities including data extraction, ETL, process chains, InfoProviders, queries, BEx, data loads, reporting issues, and performance optimization.
•Provide L1.5/L2/L3 production support for SAP ECC applications and integration between systems.
•Analyze and resolve incidents within SLA, including RCA for recurring issues, and ensure compliance with ITIL incident/problem/change/release processes.
•Handle service requests and standard changes, and deliver minor enhancements and configuration updates.
•Coordinate deployment activities and transport management, collaborate with business and technical teams, and prepare documentation/knowledge articles.

Key Requirements

•Provide SAP BW support covering data extraction, ETL processes, process chains, InfoProviders, queries, BEx, and data loads.
•Provide L1.5/L2/L3 production support for SAP ECC applications.
•Analyze, troubleshoot, and resolve incidents within SLA and perform root cause analysis (RCA) for recurring issues.
•Handle service requests, standard changes, and minor enhancements/configuration updates.
•Support testing activities including UT, SIT, and UAT and participate in on-call support during business-critical periods.

Skills:TroubleshootingRoot cause analysisDocumentationCross-functional coordinationIncident management

Tech Stack:SAP BWData ExtractionETLProcess ChainsInfoProvidersQueriesBExSAP ECCITILServiceNowRemedyJiraUnit TestingSITUATTransport management

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT