Automotive Parts Advisor

Carvana
Sacramento
Workplace: OnsiteFull timeUSD 21 - 23 hourlyFunction: Customer Support (Service Desk)Skills: ["Customer service","Communication","Problem-solving","Attention to detail","Teamwork"]

Provide parts counter customer service by identifying and recommending automotive parts, sourcing and ordering items for customers and the internal shop team, and ensuring correct compatibility and timely delivery. Manage parts inventory, maintain a clean stock room, process orders and returns, and handle customer inquiries and concerns. Work with shop teams and suppliers while meeting safety and OEM standards.

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FursaFursa
Carvana
Carvana
6 hours ago

Automotive Parts Advisor

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 37 minutes agoStatus: Live

Job Summary

Provide parts counter customer service by identifying and recommending automotive parts, sourcing and ordering items for customers and the internal shop team, and ensuring correct compatibility and timely delivery. Manage parts inventory, maintain a clean stock room, process orders and returns, and handle customer inquiries and concerns. Work with shop teams and suppliers while meeting safety and OEM standards.
Location: Sacramento
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers professionally and assist with parts identification and recommendations based on customer and technician needs.
  • •Source and order complex automotive parts for customers and the internal shop team.
  • •Process sales transactions, including parts orders and returns.
  • •Maintain an organized parts counter and stock room while supporting inventory management and replenishment.
  • •Collaborate with internal shop teams and suppliers and provide technical parts support on compatibility and installation.

Pay and Benefits

Salary: USD 21 - 23 hourly
Perks:Health InsuranceDentalVision401k

Key Requirements

  • •Minimum 6 months of professional automotive parts experience.
  • •Excellent customer service and communication skills.
  • •Knowledge of automotive parts, tools, and systems.
  • •Ability to thrive in a fast-paced, evolving environment while maintaining safety and OEM compliance standards.
  • •Must be able to read, write, speak, and understand English and be at least 18 years old.
Experience:Automotive partsDealership operations
Skills:Customer serviceCommunicationProblem-solvingAttention to detailTeamwork
Licenses:Driver's license
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn