Account Manager

Omniscient Digital
United States
Workplace: RemoteFull timeUSD 110,000 - 150,000 annuallyFunction: Customer Success & Account ManagementExperience: 4-5 yearsSkills: ["Communication","Presentation","Stakeholder management","Negotiation","Problem-solving"]

Account Manager role responsible for owning client relationships across a portfolio of B2B SaaS accounts, driving retention, renewals, and expansion while translating delivery into measurable business impact. You’ll coordinate cross-functional teams, present to executives, and partner on growth strategies in a fully remote, US-time-overlapping environment.

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Omniscient Digital
Omniscient Digital
8 months ago

Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Account Manager role responsible for owning client relationships across a portfolio of B2B SaaS accounts, driving retention, renewals, and expansion while translating delivery into measurable business impact. You’ll coordinate cross-functional teams, present to executives, and partner on growth strategies in a fully remote, US-time-overlapping environment.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Own client relationships: Serve as the primary point of contact for senior stakeholders, run meetings, set agendas, send recaps, and drive quarterly business reviews that connect results to business outcomes.
  • •Executive communication: Frame trade-offs, handle objections, and turn data into persuasive narratives that protect and grow accounts.
  • •Retention & expansion: Own renewals and upsells, forecast value, build QBR/EBR decks, align on scope, manage change orders, and track expansion pipeline by account.
  • •Project and delivery oversight: Coordinate internal SEO, content, and link building teams to meet deadlines; QA deliverables and provide high-level context to clients; track KPIs and address blockers.
  • •Growth strategy partner: Collaborate with Organic Growth Strategists, Editorial Leads, and Leadership to identify and pitch opportunities across SEO, content, CRO, and GEO; connect roadmaps to revenue and retention priorities.

Pay and Benefits

Salary: USD 110,000 - 150,000 annually
Perks:Paid Leave401kHealth InsuranceDentalVisionLearning BudgetNetworking StipendProfit Sharing

Key Requirements

  • •4-5+ years in SEO, content marketing, digital PR, CRO, or organic growth — agency experience required
  • •Experience working with B2B SaaS clients
  • •Proven ability to translate delivery into business outcomes for executives (CEOs, CMOs, VPs)
  • •Skilled in renewals and expansions — you can frame value, handle objections, and secure budget
  • •Strong communication skills — from crisp executive decks to live strategy discussions
Experience:4-5 yearsB2B SaaSSEOOrganic growthContent marketing
Skills:CommunicationPresentationStakeholder managementNegotiationProblem-solving
Tech Stack:LoomSEOContent marketing

Company Brief

Omniscient Digital
Omniscient Digital is an organic growth agency that helps B2B software companies turn SEO, GEO, and content into measurable revenue and pipeline through data-driven content strategy, SEO engineering, and growth programs.
Industry: Consulting
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Headquarters: Austin, United States
Founded: 2019
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Glassdoor: 3.5
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