Branch Manager

KeyCorp
United States
Workplace: OnsiteFull timeUSD 69,000 - 105,000 annuallyFunction: Business OperationsExperience: 3+ yearsEducation: high_schoolSkills: ["Leadership","Coaching","Public speaking","Time management","Integrity"]

Lead and manage all branch operations while delivering an exceptional client experience. Coach, develop, and motivate a sales team to grow small business relationships through acquisition, retention, and expansion strategies. Ensure compliance with operational, security, audit, and regulatory requirements, oversee staffing and scheduling, and use centers of influence to drive referrals. Partner with internal teams and line-of-business stakeholders to deepen client relationships and improve branch performance.

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FursaFursa
KeyCorp
KeyCorp
3 days ago

Branch Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and manage all branch operations while delivering an exceptional client experience. Coach, develop, and motivate a sales team to grow small business relationships through acquisition, retention, and expansion strategies. Ensure compliance with operational, security, audit, and regulatory requirements, oversee staffing and scheduling, and use centers of influence to drive referrals. Partner with internal teams and line-of-business stakeholders to deepen client relationships and improve branch performance.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead a client experience culture by being present with clients and teammates and using sound judgment in client interactions and transactions.
  • •Grow the business through retention, expansion, and acquisition tactics, leading the branch sales team to meet activity, behavior, and outcome expectations.
  • •Develop and manage the branch team through recruiting, interviewing, onboarding, scheduling, coaching, and performance management.
  • •Ensure branch compliance by providing direction on operational/regulatory procedures, security, audit processes, and timely completion of operational tasks.
  • •Drive local business growth by building community centers of influence and partnerships, managing internal/external COIs, and managing Saturdays as directed by management.
Travel: Low travel

Pay and Benefits

Salary: USD 69,000 - 105,000 annually

Key Requirements

  • •High school diploma, GED, or equivalent experience (required).
  • •Minimum of 3 years’ experience in a sales capacity with demonstrated ability to lead and coach a successful sales team (required).
  • •Minimum of 3 years’ experience in small business deposit/credit experience and familiarity with small business operations (required).
  • •General understanding of financial statements and concepts, including consumer credit (required).
  • •Demonstrated ability to leverage centers of influence (COIs) and effectively communicate with strong public speaking skills (required).
Experience:3+ yearsSmall business
Education:High School
Skills:LeadershipCoachingPublic speakingTime managementIntegrity
Licenses:Notary License

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn