Provisioning Specialist

Filevine
Prague, Czech Republic, Slovakia
Workplace: RemoteContractFunction: Communications, PR & CommunityExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Organizational skills","Problem-solving","Self-starter","Cross-functional collaboration"]

Manage end-to-end provisioning for Filevine’s technical partners and new/existing customers, including provisioning new customer platforms, handling partner implementation requests, and auditing customer usage data with data cleanup. Run the free trial provisioning process, maintain documentation and tracking, and partner with product and sales on new initiatives to ensure clear communication and correct process documentation as work transitions from sales to implementation.

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FursaFursa
Filevine
Filevine
2 days ago

Provisioning Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Manage end-to-end provisioning for Filevine’s technical partners and new/existing customers, including provisioning new customer platforms, handling partner implementation requests, and auditing customer usage data with data cleanup. Run the free trial provisioning process, maintain documentation and tracking, and partner with product and sales on new initiatives to ensure clear communication and correct process documentation as work transitions from sales to implementation.
Location: Prague, Czech Republic, Slovakia
Workplace: Remote
Employment Type: Contract
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Manage end-to-end product provisioning for technical partners and new/existing customers, ensuring accurate and timely access
  • •Manage the free trial initiative to ensure participants are provisioned on time
  • •Coordinate with product and sales on new initiatives (Depos for All and Paid Pilot) and ensure proper documentation and communication
  • •Serve as the primary liaison for implementation partner requests
  • •Maintain detailed documentation and tracking of provisioning activities and help keep the customer database clean via auditing and data cleanup

Key Requirements

  • •Bachelor’s degree or 2+ years of corporate experience
  • •Excellent verbal and written communication skills
  • •Strong organizational skills with the ability to manage multiple projects simultaneously
  • •Proficiency in Microsoft Suite, especially Excel
  • •Self-starter with proactive problem-solving and the ability to work cross-functionally (Salesforce experience preferred)
Experience:2+ years
Education:Bachelor's
Skills:CommunicationOrganizational skillsProblem-solvingSelf-starterCross-functional collaboration
Tech Stack:Microsoft SuiteExcelSalesforce

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Filevine
Provides cloud-based legal case management and practice management software for law firms and legal departments, offering document management, communication, reporting, and workflow automation to streamline case handling and client collaboration.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Salt Lake City, United States
Founded: 2014
WebsiteLinkedIn