Customer Assistant (Christmas)

Waitrose & Partners
United Kingdom
Workplace: OnsiteTemporaryGBP 13+ hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Flexibility","Problem-solving"]

Deliver engaging customer service in a John Lewis store by putting customers first, resolving queries, and using product knowledge and sales training to drive sales and support shop profitability. Maintain exceptional shop standards through displays, stock availability, cleanliness, and till/stock replenishment tasks. Work flexibly across the shop and help protect profits with accurate stock counts while identifying and implementing improvements.

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Waitrose & Partners
Waitrose & Partners
7 hours ago

Customer Assistant (Christmas)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 2 days ago

Job Summary

Deliver engaging customer service in a John Lewis store by putting customers first, resolving queries, and using product knowledge and sales training to drive sales and support shop profitability. Maintain exceptional shop standards through displays, stock availability, cleanliness, and till/stock replenishment tasks. Work flexibly across the shop and help protect profits with accurate stock counts while identifying and implementing improvements.
Location: United Kingdom
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Put the customer at the heart of everything you do by acknowledging, understanding needs, and resolving queries.
  • •Work flexibly across the shop, including till support, stock replenishment, price ticketing, and shop-keeping tasks.
  • •Identify areas of improvement, implement solutions, and support accurate stock counts to protect profits.

Pay and Benefits

Salary: GBP 13 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •A customer-facing role is welcomed (training provided if not).
  • •Experience with merchandising and product displays is desirable.
  • •Ability to support varied shop tasks and work across the customer journey.
Experience:Retail
Skills:CommunicationCustomer serviceFlexibilityProblem-solving

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn