Client Relationship Consultant 2 (Banker) New Albany IN Silver and Springs

U.S. Bancorp
Indiana
Workplace: OnsiteFull timeUSD 20 - 23 hourlyFunction: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Relationship building","Communication","Proactive outreach"]

Build and grow trusted relationships with customers through in-person, by-appointment, and virtual interactions. Assess customer banking needs, collect and process account information, and educate clients on deposit and loan products. Recommend solutions aligned to customer goals, open consumer and business accounts, complete service requests, and submit credit applications. Deliver an optimal client experience using digital-first tools, partnering with branch teams for operational excellence and accuracy.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 month ago

Client Relationship Consultant 2 (Banker) New Albany IN Silver and Springs

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 25 days agoStatus: Live

Job Summary

Build and grow trusted relationships with customers through in-person, by-appointment, and virtual interactions. Assess customer banking needs, collect and process account information, and educate clients on deposit and loan products. Recommend solutions aligned to customer goals, open consumer and business accounts, complete service requests, and submit credit applications. Deliver an optimal client experience using digital-first tools, partnering with branch teams for operational excellence and accuracy.
Location: Indiana
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships through proactive outreach and follow up via in-person, by-appointment, and virtual channels.
  • •Assess customer banking needs by asking questions, learning about financial goals and channel preferences, and processing customer/account information.
  • •Educate and demonstrate deposit and loan products and services, including emerging and self-service digital offerings.
  • •Open consumer and business accounts, complete service requests, and submit credit applications.
  • •Maintain working knowledge of consumer and business banking products and use available resources and technologies to optimize the client experience with operational excellence and accuracy.

Pay and Benefits

Salary: USD 20 - 23 hourly
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceParental Leave401kRetirementPaid LeavePaid HolidaysAdoption Assistance

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of job-related, retail banking experience or equivalent combination of experience and training.
  • •Proven ability to build and foster relationships with clients through proactive outreach and follow up.
  • •Ability to effectively engage and communicate with clients and demonstrate customer service and interpersonal skills.
  • •Working knowledge of applicable bank and branch policies, procedures, and support systems, with experience using/demonstrating digital products and self-service technologies preferred.
Experience:3-4 yearsRetail bankingFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsRelationship buildingCommunicationProactive outreach
Certifications:NMLS registration
Tech Stack:Digital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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