Partner Success Manager, China & APAC

Xsolla
Shanghai, Beijing
Workplace: HybridFull timeCNY 370,000 - 500,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Communication","Relationship management","Strategic thinking","Cross-functional collaboration","Risk management"]

Own partner campaign success across China/APAC from kickoff to launch, optimization, and post-campaign reviews. Serve as the primary partner point of contact, building long-term relationships and proactively advising on campaign structure, creator selection, storefront setup, and quest mechanics. Identify risk signals early, coordinate with BD and Creator Success teams, and translate XPN performance data into clear visibility for partners while acting as an internal advocate for product and process improvements.

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Xsolla
Xsolla
2 days ago

Partner Success Manager, China & APAC

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Own partner campaign success across China/APAC from kickoff to launch, optimization, and post-campaign reviews. Serve as the primary partner point of contact, building long-term relationships and proactively advising on campaign structure, creator selection, storefront setup, and quest mechanics. Identify risk signals early, coordinate with BD and Creator Success teams, and translate XPN performance data into clear visibility for partners while acting as an internal advocate for product and process improvements.
Location: Shanghai, Beijing
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own end-to-end success of assigned partner campaigns post-signature, from kickoff through launch, live optimization, and post-campaign review.
  • •Act as the primary point of contact for assigned China/APAC partners, building trusted ongoing relationships.
  • •Proactively strategize with partners on campaign structure, creator selection, storefront setup, and quest mechanics to maximize outcomes.
  • •Monitor performance and identify early risk signals (underperformance, partner disengagement, unclear expectations) and drive corrective actions.
  • •Coordinate with internal BD and Creator Success teams, advocate for partner needs, and feed structured feedback back into product, reporting, and process improvements.
Travel: Medium travel

Pay and Benefits

Salary: CNY 370,000 - 500,000 annually

Key Requirements

  • •3+ years in customer success, account management, or partner management, ideally in gaming, platform, adtech, or creator economy environments.
  • •Fluent Mandarin and professional English.
  • •Strategic, consultative partner relationship management experience.
  • •Working knowledge of Chinese domestic platforms (Bilibili, Douyin, DouYu, Huya) and major global platforms (YouTube, Twitch, TikTok).
  • •Comfort traveling regionally across China and APAC and working cross-functionally across time zones.
Experience:3+ yearsGamingAdtechCreator economy
Skills:CommunicationRelationship managementStrategic thinkingCross-functional collaborationRisk management
Languages:MandarinEnglish
Tech Stack:BilibiliDouyinDouYuHuyaYouTubeTwitchTikTokChzzkSOOPNiconico

Company Brief

Xsolla
Provides payment, billing, distribution and commerce solutions for video game developers and publishers, enabling in-game purchases, store infrastructure, fraud protection, and global payment processing to monetize games across platforms and regions.
Industry: Payments
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Sherman Oaks, Los Angeles, United States
Founded: 2005
WebsiteLinkedIn