Business Operations Associate

CarMax
United States
Workplace: OnsiteFull timeUSD 15.5 - 23.3 hourlyFunction: Business OperationsSkills: ["Organizational skills","Multitasking","Communication","Attention to detail","Confidentiality"]

Support store operations by ensuring smooth, accurate processing of sales, auctions, and appraisals. Deliver excellent customer service while handling paperwork audits for deal jackets, finance contracts, and DMV documentation. Manage auction and appraisal transactions, including titles, payoffs, and funding paperwork. Perform cash management tasks, train/mentor new associates, and support multiple departments while maintaining confidentiality, accuracy, and compliance with EH&S requirements.

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CarMax
CarMax
8 hours ago

Business Operations Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Support store operations by ensuring smooth, accurate processing of sales, auctions, and appraisals. Deliver excellent customer service while handling paperwork audits for deal jackets, finance contracts, and DMV documentation. Manage auction and appraisal transactions, including titles, payoffs, and funding paperwork. Perform cash management tasks, train/mentor new associates, and support multiple departments while maintaining confidentiality, accuracy, and compliance with EH&S requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Organizational skillsMultitaskingCommunicationAttention to detailConfidentiality
Tech Stack:Microsoft OfficeData entry systemsPC skills

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn