Retail Personal Banker Associate I- Grand Rapids Main

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Consultative sales","Customer relationship building","Risk awareness","Professional communication","Ethical behavior"]

Build and grow retail customer relationships using a consultative sales process and Financial Needs Assessment. Recommend retail consumer and small business products, use CAMP and approved marketing tools to reach out and schedule reviews, and cross-sell while performing outside sales and community events. Serve as a member of platform staff by processing teller transactions, referring customers to business partners, and meeting experience and production goals while adhering to policies, risk management, and confidentiality standards.

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Fifth Third Bancorp
Fifth Third Bancorp
2 days ago

Retail Personal Banker Associate I- Grand Rapids Main

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 minutes agoStatus: Live

Job Summary

Build and grow retail customer relationships using a consultative sales process and Financial Needs Assessment. Recommend retail consumer and small business products, use CAMP and approved marketing tools to reach out and schedule reviews, and cross-sell while performing outside sales and community events. Serve as a member of platform staff by processing teller transactions, referring customers to business partners, and meeting experience and production goals while adhering to policies, risk management, and confidentiality standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain knowledge of retail consumer and small business products and recommend solutions using the company value proposition.
  • •Use CAMP and approved marketing tools to proactively reach out, set appointments, and complete periodic financial reviews.
  • •Perform outside sales activities, including community financial literacy events and business sales calls, primarily focused on cross-selling.
  • •Process teller transactions and support loan origination through the consumer loan and bankcard process, following policies, confidentiality, and risk management.
Travel: Medium travel

Key Requirements

  • •College degree or work experience with transferrable skills (or combination of education and experience).
  • •Experience in the financial industry preferred.
  • •Ability to comfortably perform sales activities to acquire consumer household and small business customers and/or cross-sell to existing customers.
  • •Demonstrated ability to analyze credit and financial information using advanced math functions.
  • •Ability to obtain and maintain S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.
Experience:Financial industryRetail bankingConsumer bankingSmall business
Education:Bachelor's
Skills:Consultative salesCustomer relationship buildingRisk awarenessProfessional communicationEthical behavior
Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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