Sales and Service Leader - Full Time (Lancaster, PA, US, 17601)

Sephora
United States
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesSkills: ["Leadership","Coaching","Communication","Interpersonal skills","Client-first mindset"]

Lead Sephora store success by coaching and empowering team members to deliver exceptional client service and achieve sales goals. Drive performance through expert product knowledge and personalized recommendations, support ongoing training in service excellence and loyalty programs, and assist with inventory, visual merchandising, and daily store standards. Help foster an inclusive, client-first culture while upholding company policies and maintaining a safe, welcoming shopping experience.

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FursaFursa
Sephora
Sephora
1 day ago

Sales and Service Leader - Full Time (Lancaster, PA, US, 17601)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead Sephora store success by coaching and empowering team members to deliver exceptional client service and achieve sales goals. Drive performance through expert product knowledge and personalized recommendations, support ongoing training in service excellence and loyalty programs, and assist with inventory, visual merchandising, and daily store standards. Help foster an inclusive, client-first culture while upholding company policies and maintaining a safe, welcoming shopping experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance and support growth.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding company policies.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Comfortable in a fast-paced environment; able to lift and carry up to 50 pounds.
Experience:RetailHospitalityService
Skills:LeadershipCoachingCommunicationInterpersonal skillsClient-first mindset

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn