Sales Associate

Tapestry
Malaysia
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Clienteling","Data acquisition","Adaptability","Professional communication","Customer service"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Build client relationships through styling and product expertise, drive sales via cross-selling and tailored recommendations, and meet individual and store KPIs. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations including transactions, inventory processing, replenishment, and visual merchandising.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Build client relationships through styling and product expertise, drive sales via cross-selling and tailored recommendations, and meet individual and store KPIs. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations including transactions, inventory processing, replenishment, and visual merchandising.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales through cross-selling, upselling, tailored recommendations, and meeting personal and store KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations including transactions, inventory processing, replenishment, visual merchandising, and maintaining cleanliness and organization on the floor and in the stockroom.

Key Requirements

  • •1+ years of sales experience (luxury retail preferred), with knowledge of fashion trends and competitors.
  • •Experience operating POS and using basic computer tools such as iPad/laptop and Mobile POS.
  • •Ability to work at a fast pace and perform physical tasks required for the sales floor and stockroom, including lifting up to 25 lb regularly (up to 50 lb occasionally).
  • •Strong English proficiency.
  • •Luxury retail background with social media savvy; experience with live-stream shopping or video demos, clienteling, and data acquisition skills (preferred).
Experience:1+ yearsLuxury retail
Skills:ClientelingData acquisitionAdaptabilityProfessional communicationCustomer service
Languages:English
Tech Stack:POSMobile POSIPadLaptopSocial sellingShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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