Senior Associate, Payer Strategy & Ops

Headway
New York
Workplace: RemoteFull timeUSD 90,440 - 133,000 annuallyFunction: Strategy & Corporate DevelopmentExperience: 2-4 yearsSkills: ["Operational excellence","Analytical thinking","Skepticism","Resourcefulness","Adaptability"]

Own the operational and intelligence engine behind the payer commercial team by producing commercial KPIs and competitive intelligence resources, driving coordination of commercial reporting cycles, and enabling fast-moving payer partnerships. Work on strategic workstreams that support the team’s commercial operating system in a highly AI-forward digital health environment, directing tools, stress-testing outputs, and taking ownership of recommendations.

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FursaFursa
Headway
Headway
2 days ago

Senior Associate, Payer Strategy & Ops

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Last checked: 4 hours agoStatus: Live

Job Summary

Own the operational and intelligence engine behind the payer commercial team by producing commercial KPIs and competitive intelligence resources, driving coordination of commercial reporting cycles, and enabling fast-moving payer partnerships. Work on strategic workstreams that support the team’s commercial operating system in a highly AI-forward digital health environment, directing tools, stress-testing outputs, and taking ownership of recommendations.
Location: New York
Workplace: Remote
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Mid level

Key Responsibilities

  • •Produce commercial KPI and competitive intelligence resources for the payer commercial team.
  • •Drive coordination of commercial reporting cycles.
  • •Build and maintain enablement infrastructure that powers fast-moving payer partnerships.
  • •Direct AI tools, question outputs, and pressure-test recommendations.
  • •Contribute to strategic workstreams that support the payer team’s commercial operating system.

Pay and Benefits

Salary: USD 90,440 - 133,000 annually
Equity and Bonus:Equity
Perks:EquityHealth InsuranceDentalVisionHsa/fsa401kRemote WorkParental LeavePaid LeaveEmployee Assistance

Key Requirements

  • •2–4 years in strategy/management consulting or a similar strategy & ops role where you owned complex analytical and operational problems end-to-end (bonus for healthcare experience).
  • •Operational excellence with the ability to manage a large volume of moving pieces without dropping details.
  • •Fluency with AI tools and a skeptical mindset—know strengths/limitations and pressure-test outputs before recommending decisions.
  • •Resourceful, scrappy, and thorough, leaving no stone unturned.
  • •Ability to thrive in ambiguity and shape how a team scales commercial operations.
Experience:2-4 yearsHealthcareDigital healthSaaS
Skills:Operational excellenceAnalytical thinkingSkepticismResourcefulnessAdaptability
Tech Stack:AIAI tools

Company Brief

Headway
Headway is a technology-driven mental health platform that connects patients with licensed therapists and streamlines insurance-based mental healthcare access for providers and practices across the United States.
Industry: Mental Health
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2017
Website