Samsonite

2 months ago

Retail Operations Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Support day-to-day store operations for TUMI Malaysia, coordinating with the Head of Retail, SEA and stakeholders to manage store supplies, audits, visual merchandising, inventory, and B2B sales operations. Drive performance tracking, system support (SAP/Docuware/CRM/POS), and customer experience initiatives to ensure efficient store execution and data accuracy across Malaysia.

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Data Science & Machine Learning

Key Responsibilities

•Store Operations Support: Collaborate with Head of Retail, SEA and stakeholders to ensure smooth store operations and execution
•Operational & Administrative Support: Manage procurement and distribution of uniforms, packaging materials, monogram patches, and stationery
•Operational Audits: Conduct regular store visits to ensure adherence to policies and brand standards
•Frontline Standards: Monitor and enforce customer service protocols, uniform policies, and grooming standards during store visits
•Inventory Matters & B2B Ops: Coordinate with logistics/warehouse on replenishment, stock takes, price adjustments, product listing, pricing, invoicing, and payment follow-up

Key Requirements

•Minimum 3 years solid retail operations experience, ideally in Retail/FMCG
•Strong understanding of retail KPIs, inventory management, and customer service
•Proficiency in SAP, Docuware, and MS Office (Excel/PowerPoint)
•Good spoken and written English and Bahasa Malaysia (Mandarin an added advantage)
•Regular store visits and willingness to travel as required

Experience:3+ yearsRetailFMCG

Education:Bachelor's

Skills:AnalyticalTeam playerMulti-taskingFlexibleCommitment

Languages:EnglishBahasa Malaysia

Tech Stack:SAPDocuwareMS OfficeExcelPowerPointPOSCRMBI

Company Brief

Samsonite

Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn

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Samsonite

2 months ago

Retail Operations Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Data Science & Machine Learning

Key Responsibilities

•Store Operations Support: Collaborate with Head of Retail, SEA and stakeholders to ensure smooth store operations and execution
•Operational & Administrative Support: Manage procurement and distribution of uniforms, packaging materials, monogram patches, and stationery
•Operational Audits: Conduct regular store visits to ensure adherence to policies and brand standards
•Frontline Standards: Monitor and enforce customer service protocols, uniform policies, and grooming standards during store visits
•Inventory Matters & B2B Ops: Coordinate with logistics/warehouse on replenishment, stock takes, price adjustments, product listing, pricing, invoicing, and payment follow-up

Key Requirements

•Minimum 3 years solid retail operations experience, ideally in Retail/FMCG
•Strong understanding of retail KPIs, inventory management, and customer service
•Proficiency in SAP, Docuware, and MS Office (Excel/PowerPoint)
•Good spoken and written English and Bahasa Malaysia (Mandarin an added advantage)
•Regular store visits and willingness to travel as required

Experience:3+ yearsRetailFMCG

Education:Bachelor's

Skills:AnalyticalTeam playerMulti-taskingFlexibleCommitment

Languages:EnglishBahasa Malaysia

Tech Stack:SAPDocuwareMS OfficeExcelPowerPointPOSCRMBI

Company Brief

Samsonite

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn