Change, Communications & Training Lead (Loughborough, LEC, GB)

Crh
United Kingdom
Workplace: HybridFull timeFunction: Communications, PR & CommunitySkills: ["Strategic thinking","Leadership","Stakeholder engagement","Communication","Influencing"]

Lead the people-side change strategy for Project Falcon, a business transformation implementing a new order-to-dispatch system. Own end-to-end change strategy and readiness, guide a multidisciplinary change, communications, and training team, and partner with senior leaders to drive stakeholder engagement, sponsorship, and resistance management. Oversee communications and training adoption across multiple sites, establish readiness frameworks, monitor adoption metrics, and support go-live, hypercare, and transition into business-as-usual operations.

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Crh
Crh
1 day ago

Change, Communications & Training Lead (Loughborough, LEC, GB)

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Last checked: 11 hours agoStatus: Live

Job Summary

Lead the people-side change strategy for Project Falcon, a business transformation implementing a new order-to-dispatch system. Own end-to-end change strategy and readiness, guide a multidisciplinary change, communications, and training team, and partner with senior leaders to drive stakeholder engagement, sponsorship, and resistance management. Oversee communications and training adoption across multiple sites, establish readiness frameworks, monitor adoption metrics, and support go-live, hypercare, and transition into business-as-usual operations.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Own the end-to-end change strategy and readiness approach for Project Falcon.
  • •Develop and deliver the overall change strategy, roadmap, and success measures.
  • •Lead and inspire a multidisciplinary change management team, driving stakeholder engagement and resistance management.
  • •Oversee programme communications and ensure effective training design, delivery, and adoption.
  • •Establish business readiness frameworks, monitor adoption metrics, and support go-live, hypercare, and transition into business-as-usual operations.
Travel: Medium travel

Pay and Benefits

Perks:Annual BonusPaid LeavePension

Key Requirements

  • •Proven experience leading change management for large-scale technology or operational transformation programmes.
  • •Experience developing change strategies, governance frameworks, readiness assessments, and adoption measures.
  • •Strong leadership experience across change, communications, and training functions.
  • •Expertise in stakeholder engagement, sponsor activation, and resistance management.
  • •Experience managing programme risks, budgets, resources, and dependencies.
Experience:ERP-enabled transformationMulti-site rollout
Skills:Strategic thinkingLeadershipStakeholder engagementCommunicationInfluencing
Certifications:ProsciAPMG Change ManagementCMI
Tech Stack:SAPOrder-to-dispatch systemERP

Company Brief

Crh
Global building materials business supplying aggregates, cement, asphalt, ready-mixed concrete, and construction products and services to the construction industry across Europe, North America and other markets.
Industry: Building Materials
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1970
WebsiteLinkedIn