Sr. Manager, Digital Experience Design

Crocs Inc.
United States
Workplace: HybridFull timeUSD 139,000 - 149,000 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 8+ yearsSkills: ["Communication","Storytelling","Leadership","Mentoring","User-centered thinking"]

Lead the strategy, design, and optimization of digital customer experiences across Crocs.com and the DTC ecosystem. Own UX/UI for key journeys (homepage, PDP, and campaign experiences), translate requirements into user flows and wireframes, and drive usability improvements using research, testing, and experimentation insights. Partner across Digital Product, Engineering, Analytics, CRM, and other onsite teams, and lead/develop a UX team to deliver cohesive, brand-right, conversion-focused experiences.

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FursaFursa
Crocs Inc.
Crocs Inc.
1 month ago

Sr. Manager, Digital Experience Design

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead the strategy, design, and optimization of digital customer experiences across Crocs.com and the DTC ecosystem. Own UX/UI for key journeys (homepage, PDP, and campaign experiences), translate requirements into user flows and wireframes, and drive usability improvements using research, testing, and experimentation insights. Partner across Digital Product, Engineering, Analytics, CRM, and other onsite teams, and lead/develop a UX team to deliver cohesive, brand-right, conversion-focused experiences.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead and evolve the digital experience vision across Crocs.com, including homepage, PDP, and campaign-driven journeys.
  • •Partner with Digital Product to define UX and UI for new features, functionality, and platform capabilities.
  • •Translate product requirements and business needs into user flows, wireframes, and end-to-end customer journey experiences.
  • •Lead UX research strategy, usability testing, and behavioral analysis to identify friction and improve experiences.
  • •Lead and develop a UX team and collaborate cross-functionally to ensure experiences are defined and successfully delivered.

Pay and Benefits

Salary: USD 139,000 - 149,000 annually
Perks:Health InsuranceDentalVisionPaid Leave401k

Key Requirements

  • •Bachelor’s degree in business, marketing, design, or a related field, or equivalent relevant experience.
  • •8+ years of experience in DTC ecommerce experience strategy, preferably within apparel, footwear, or lifestyle brands.
  • •3+ years of experience leading others.
  • •Proven experience shaping homepage, PDP, and campaign-driven digital experiences, including defining UX/UI for new features and capabilities.
  • •Experience leading UX research and usability testing, using customer insights to improve digital experiences.
Experience:8+ yearsDTC ecommerceApparelFootwearLifestyle brands
Skills:CommunicationStorytellingLeadershipMentoringUser-centered thinking

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn