Dialpad

3 months ago

Sr. Software Development Engineer in Test

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Senior software development engineer in test responsible for owning automated test infrastructure, end-to-end quality for AI Voice Agent features, and integration of AI quality checks into CI/CD. You’ll design test frameworks for frontend, backend, APIs, and audio/text interactions, mentor engineers, and help ensure high coverage, low latency, and reliable AI services in a Canadian office.

Location: Vancouver

Workplace: Onsite

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Seniority: Director level

Key Responsibilities

•Own end-to-end quality for agentic features and workflows, including strategy, development, execution, and release qualification.
•Design and build automation tooling and frameworks for AI/LLM-driven systems, including prompt flows, agent orchestration, and tool integrations.
•Develop and maintain evaluation frameworks (evals) to measure response quality, accuracy, and hallucination rates.
•Drive automation coverage (80%+ for critical AI workflows) using deterministic + probabilistic validation approaches.
•Integrate AI quality checks into CI/CD pipelines with fast feedback cycles (<15 minutes for PR validation).

Pay and Benefits

Salary: CAD 150,500 - 175,250 annually

Perks:Health InsuranceDentalVision401kRemote WorkPaid LeaveAnnual BonusRelocationLearning BudgetGym MembershipHome OfficeMeal AllowanceEquityRsus

Key Requirements

•5+ years of experience in software engineering or SDET roles with an emphasis on software development.
•Strong programming skills in Python (preferred), Java, or JavaScript.
•Experience testing distributed, cloud-native SaaS systems and APIs.
•Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
•Hands-on exposure to LLMs or AI/ML systems (e.g., OpenAI, Claude, Gemini, or similar platforms).

Experience:5+ yearsAISaaSCloud-nativeLLM

Education:Bachelor's in Computer Science

Skills:CommunicationMentorshipTeamworkCollaboration

Languages:English

Tech Stack:PythonJavaJavaScriptGoogle Cloud PlatformCloud RunApp EngineKubernetesDatastoreRedisElasticsearchJenkinsGitHub ActionsCI/CDLLM APIsLiveKitPrompt orchestrationEvaluation tooling

Company Brief

Dialpad

Provides cloud-based business communications platform offering voice, video, messaging, contact center, and AI-driven call intelligence to help teams communicate and collaborate across devices and locations.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn

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Dialpad

3 months ago

Sr. Software Development Engineer in Test

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Vancouver

Workplace: Onsite

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Seniority: Director level

Key Responsibilities

•Own end-to-end quality for agentic features and workflows, including strategy, development, execution, and release qualification.
•Design and build automation tooling and frameworks for AI/LLM-driven systems, including prompt flows, agent orchestration, and tool integrations.
•Develop and maintain evaluation frameworks (evals) to measure response quality, accuracy, and hallucination rates.
•Drive automation coverage (80%+ for critical AI workflows) using deterministic + probabilistic validation approaches.
•Integrate AI quality checks into CI/CD pipelines with fast feedback cycles (<15 minutes for PR validation).

Pay and Benefits

Salary: CAD 150,500 - 175,250 annually

Perks:Health InsuranceDentalVision401kRemote WorkPaid LeaveAnnual BonusRelocationLearning BudgetGym MembershipHome OfficeMeal AllowanceEquityRsus

Key Requirements

•5+ years of experience in software engineering or SDET roles with an emphasis on software development.
•Strong programming skills in Python (preferred), Java, or JavaScript.
•Experience testing distributed, cloud-native SaaS systems and APIs.
•Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
•Hands-on exposure to LLMs or AI/ML systems (e.g., OpenAI, Claude, Gemini, or similar platforms).

Experience:5+ yearsAISaaSCloud-nativeLLM

Education:Bachelor's in Computer Science

Skills:CommunicationMentorshipTeamworkCollaboration

Languages:English

Tech Stack:PythonJavaJavaScriptGoogle Cloud PlatformCloud RunApp EngineKubernetesDatastoreRedisElasticsearchJenkinsGitHub ActionsCI/CDLLM APIsLiveKitPrompt orchestrationEvaluation tooling

Company Brief

Dialpad

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn