Wyndham

3 months ago

Analyst, GSS Collections (Buenos Aires, AR, C1006ACT)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Analyst in Global Shared Services focusing on collections for franchisees within a hospitality network. Responsible for outreach, payment tracking, dispute investigations, and escalation of at-risk accounts, while maintaining documentation and compliance. Bilingual English/Spanish required; based in Buenos Aires with exposure to Oracle AR and CRM systems, supporting cross-regional operations.

Location: Buenos Aires

Workplace: Onsite

Employment Type: Full time

Job Function: Data Science & Machine Learning

Key Responsibilities

•Conduct routine collection outreach to standard franchisees, document follow-ups, track payment status, and escalate overdue items per guidelines.
•Support targeted outreach for high-priority franchisees by coordinating follow-ups and escalating unresolved accounts to senior analysts.
•Identify accounts showing risk indicators, assist with initiating restriction actions, and monitor/communicate escalation status.
•Request monetary default notices issuance to Compliance Team.
•Review basic customer disputes, gather and verify billing/contract data, and document findings in the case system.

Pay and Benefits

Perks:Paid LeaveFlexible Hours

Key Requirements

•Bachelor's degree in Business, Accounting, Finance, or related field
•1-3+ years of experience in Collections, AR, customer service, or shared services (hospitality exposure is a plus)
•Experience with ERP systems (Oracle AR preferred), case tools, or CRM platforms is beneficial
•Strong communication, documentation, and task-management skills
•Ability to work in KPI-driven environments (collections coverage %, promise-to-pay follow-through, dispute cycle time)

Experience:1-3 yearsHospitalityCollections

Education:Bachelor's

Skills:CommunicationOrganizationProblem-solvingTeamwork

Languages:EnglishSpanish

Tech Stack:Oracle ARCRMERPCase management

Company Brief

Wyndham

Global hospitality company operating a large portfolio of hotel brands and franchise properties worldwide, offering franchising, management, and distribution services to hoteliers and travelers across economy to upscale segments.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Parsippany, United States

Founded: 1981

Website LinkedIn

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Wyndham

3 months ago

Analyst, GSS Collections (Buenos Aires, AR, C1006ACT)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Buenos Aires

Workplace: Onsite

Employment Type: Full time

Job Function: Data Science & Machine Learning

Key Responsibilities

•Conduct routine collection outreach to standard franchisees, document follow-ups, track payment status, and escalate overdue items per guidelines.
•Support targeted outreach for high-priority franchisees by coordinating follow-ups and escalating unresolved accounts to senior analysts.
•Identify accounts showing risk indicators, assist with initiating restriction actions, and monitor/communicate escalation status.
•Request monetary default notices issuance to Compliance Team.
•Review basic customer disputes, gather and verify billing/contract data, and document findings in the case system.

Pay and Benefits

Perks:Paid LeaveFlexible Hours

Key Requirements

•Bachelor's degree in Business, Accounting, Finance, or related field
•1-3+ years of experience in Collections, AR, customer service, or shared services (hospitality exposure is a plus)
•Experience with ERP systems (Oracle AR preferred), case tools, or CRM platforms is beneficial
•Strong communication, documentation, and task-management skills
•Ability to work in KPI-driven environments (collections coverage %, promise-to-pay follow-through, dispute cycle time)

Experience:1-3 yearsHospitalityCollections

Education:Bachelor's

Skills:CommunicationOrganizationProblem-solvingTeamwork

Languages:EnglishSpanish

Tech Stack:Oracle ARCRMERPCase management

Company Brief

Wyndham

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Parsippany, United States

Founded: 1981

Website LinkedIn