Patient Admin Executive

NMC Healthcare
Abu Dhabi
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Interpersonal skills","Communication","Confidentiality","Data accuracy"]

Greet patients and direct them to the right departments, handling telephone inquiries and providing routine hospital information. Manage appointment workflows (registrations, confirmations, rescheduling, and no-shows), maintain accurate patient records in the hospital system, and support insurance coverage questions including payments and reimbursements. Perform front-desk reception duties, process invoices and billing accurately, handle daily cash collections, and follow infection control, patient safety, and privacy/confidentiality policies.

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FursaFursa
NMC Healthcare
NMC Healthcare
3 days ago

Patient Admin Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Greet patients and direct them to the right departments, handling telephone inquiries and providing routine hospital information. Manage appointment workflows (registrations, confirmations, rescheduling, and no-shows), maintain accurate patient records in the hospital system, and support insurance coverage questions including payments and reimbursements. Perform front-desk reception duties, process invoices and billing accurately, handle daily cash collections, and follow infection control, patient safety, and privacy/confidentiality policies.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Greet patients, direct them to appropriate departments, and provide routine hospital information.
  • •Handle telephone inquiries, manage call-backs information, and support email queries daily.
  • •Register new patients, keep patient records up to date, and manage appointment scheduling (confirmations, rescheduling, and no-shows).
  • •Process insurance-related information and collect co-payments/co-insurance and payments based on eligibility.
  • •Maintain billing operations: generate/process patient invoices and statements, record charges accurately, issue bills for outstanding balances, and handle daily cash collection and deposits.

Key Requirements

  • •High School Diploma or equivalent degree
  • •College Diploma in any discipline or related fields
Education:Certification / Diploma
Skills:Interpersonal skillsCommunicationConfidentialityData accuracy
Tech Stack:Hospital Information System

Company Brief

NMC Healthcare
Operates a large network of hospitals, medical centers, and specialty clinics across the UAE and the wider Middle East. Provides general and specialized healthcare services, diagnostics, and outpatient care for individuals and families.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1975
WebsiteLinkedIn