AI Implementation Manager — Wise Assistant

Wise
London
Workplace: HybridFull timeGBP 90,000 - 118,000 annuallyFunction: Administration & Executive AssistanceSkills: ["Adaptability","Process building","Communication","Stakeholder management"]

Own end-to-end expansion of Wise Assistant across customer support and core product domains (Send, Account, Business, Spend) and critical servicing areas like FinCrime, KYC, and PayOps. Lead cross-domain rollouts, manage timelines, dependencies, and alignment, and ensure timely, compliant launches through DPIAs, data handling reviews, and security sign-offs. Partner with vendors on onboarding, contracts, and commercial negotiations, while building scalable processes and operating models.

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FursaFursa
Wise
Wise
3 days ago

AI Implementation Manager — Wise Assistant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own end-to-end expansion of Wise Assistant across customer support and core product domains (Send, Account, Business, Spend) and critical servicing areas like FinCrime, KYC, and PayOps. Lead cross-domain rollouts, manage timelines, dependencies, and alignment, and ensure timely, compliant launches through DPIAs, data handling reviews, and security sign-offs. Partner with vendors on onboarding, contracts, and commercial negotiations, while building scalable processes and operating models.
Location: London
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Direct Wise Assistant implementations across product lines, owning project timelines, technical dependencies, and cross-team alignment.
  • •Navigate regulatory requirements for each expansion, managing DPIAs, data handling reviews, and security sign-offs.
  • •Lead third-party procurement and vendor onboarding, including contract structuring and commercial negotiations.
  • •Gather operational requirements from new servicing areas and build implementation roadmaps, directing PoCs where needed.
  • •Design scalable processes and operating models to support ongoing growth in an evolving AI environment.

Pay and Benefits

Salary: GBP 90,000 - 118,000 annually
Equity and Bonus:Equity

Key Requirements

  • •Demonstrated experience delivering complex, cross-functional projects to completion, ideally involving AI, automation, or technical software products.
  • •Strong project management skills to run multiple high-stakes, parallel workstreams while maintaining quality and communication.
  • •Hands-on experience working with Privacy, Security, and Legal teams to clear compliance and approval gates.
  • •Working knowledge of conversational AI agents, LLM deployments, or customer-facing automation systems.
  • •Proven capability managing vendors, including contract oversight and negotiation of commercial terms.
Experience:FintechBanking
Skills:AdaptabilityProcess buildingCommunicationStakeholder management
Languages:English
Tech Stack:LLMConversational AI

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
Glassdoor
Glassdoor: 3.8
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