Part Time Branch Ambassador - Astoria-Broadway

Discover Financial
United States
Workplace: OnsitePart timeUSD 51,542 - 54,600 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Hospitality","Customer service","Active listening","Attention to detail","Adaptability"]

Serve as the face of exceptional, human-centric service in a branch community hub. Accurately handle high-volume cash transactions while maintaining a compliance-first approach to security, audit, and BSA/AML standards. Educate clients on mobile banking, remote deposit capture, and contactless payments, identify customer needs through active listening, and provide warm, first-line support that helps customers meet personal or business goals.

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Discover Financial
Discover Financial
3 days ago

Part Time Branch Ambassador - Astoria-Broadway

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as the face of exceptional, human-centric service in a branch community hub. Accurately handle high-volume cash transactions while maintaining a compliance-first approach to security, audit, and BSA/AML standards. Educate clients on mobile banking, remote deposit capture, and contactless payments, identify customer needs through active listening, and provide warm, first-line support that helps customers meet personal or business goals.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions (deposits, withdrawals, and complex negotiable instrument processing) with 100% accuracy while following security, audit, and BSA/AML requirements.
  • •Educate clients on using mobile banking, remote deposit capture, and contactless payments to improve convenience and security.
  • •Act as a first-line consultant by listening for customer needs and matching them to appropriate digital tools or banking solutions.
  • •Greet customers throughout the space and balance efficiency of a high-volume operation with warm, community-focused service.
  • •Support surrounding branches as needed within a 50-mile radius, with occasional opportunities in the broader region.
Travel: Low travel

Pay and Benefits

Salary: USD 51,542 - 54,600 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeaveEducation AssistanceParental Leave

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •Able to work a flexible schedule, including weekends, with hours/days subject to change.
  • •Proficient written and oral communication skills (preferred).
Experience:1+ years
Education:High School
Skills:HospitalityCustomer serviceActive listeningAttention to detailAdaptability
Certifications:GEDHigh School Diploma
Tech Stack:Mobile bankingRemote deposit captureContactless paymentsG-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn