Applied Materials

1 month ago

Software (Technical) Support Engineer (f/m/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Provide technical software support for PDC-based inspection tools, including troubleshooting reported issues, validating solutions, and delivering rapid root-cause analysis. Install and configure software images on early learning shipments and first-in-fab tools, then create and verify installation/upgrade instructions. Execute test plans for software releases using customer scenarios and simulators, while resolving application/system issues and engaging customers through training and factory automation support. Travel up to 50% across Europe and the U.S. headquarters.

Location: Dresden, Grenoble, Milan

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Analyze reported software system problems, validate solutions, and create troubleshooting plans to determine root cause for rapid resolution of systemic issues.
•Install and configure software and images on early learning shipments, new product introductions, and first-in-fab tools; perform first-of-kind installs and develop software procedures.
•Collect and incorporate customer test scenarios, build simulators, and execute test plans to validate software releases and investigate internal/external application and systems issues.
•Create, test, and verify installation and upgrade instructions for product releases; resolve customer high value problem investigations, systematic bugs, and software failures.
•Engage customers with training and support, consult on factory automation scenarios, assist with OS performance/integration/database management issues, and deliver updates and reports to stakeholders.

Travel: Extensive travel

Pay and Benefits

Salary: EUR 60,000 - 82,500 annually

Equity and Bonus:Equity

Perks:PensionEquityAnnual Bonus

Key Requirements

•Degree in Computer Engineering, Electrical Engineering, Automation or related fields
•2-4 years of professional experience in software testing, test cases, documentation, and network technology
•Strong communication skills in English; German being beneficial
•Team player willing to work in multi-disciplinary teams
•Explains complex information clearly and has strong analytical and organizational skills

Experience:2-4 years

Education:Bachelor's in Computer Engineering, Electrical Engineering, Automation or related

Skills:CommunicationAnalytical thinkingOrganizational skillsCustomer-focused troubleshootingCollaboration

Languages:EnglishGerman

Tech Stack:Software troubleshootingMicrosoft ServerNetwork topologySoftware installationSoftware imagingTest scenariosSimulatorsInstallation/upgrade instructionsOS performanceDatabase management

Company Brief

Applied Materials

Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Applied Materials

1 month ago

Software (Technical) Support Engineer (f/m/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Dresden, Grenoble, Milan

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Analyze reported software system problems, validate solutions, and create troubleshooting plans to determine root cause for rapid resolution of systemic issues.
•Install and configure software and images on early learning shipments, new product introductions, and first-in-fab tools; perform first-of-kind installs and develop software procedures.
•Collect and incorporate customer test scenarios, build simulators, and execute test plans to validate software releases and investigate internal/external application and systems issues.
•Create, test, and verify installation and upgrade instructions for product releases; resolve customer high value problem investigations, systematic bugs, and software failures.
•Engage customers with training and support, consult on factory automation scenarios, assist with OS performance/integration/database management issues, and deliver updates and reports to stakeholders.

Travel: Extensive travel

Pay and Benefits

Salary: EUR 60,000 - 82,500 annually

Equity and Bonus:Equity

Perks:PensionEquityAnnual Bonus

Key Requirements

•Degree in Computer Engineering, Electrical Engineering, Automation or related fields
•2-4 years of professional experience in software testing, test cases, documentation, and network technology
•Strong communication skills in English; German being beneficial
•Team player willing to work in multi-disciplinary teams
•Explains complex information clearly and has strong analytical and organizational skills

Experience:2-4 years

Education:Bachelor's in Computer Engineering, Electrical Engineering, Automation or related

Skills:CommunicationAnalytical thinkingOrganizational skillsCustomer-focused troubleshootingCollaboration

Languages:EnglishGerman

Tech Stack:Software troubleshootingMicrosoft ServerNetwork topologySoftware installationSoftware imagingTest scenariosSimulatorsInstallation/upgrade instructionsOS performanceDatabase management

Company Brief

Applied Materials

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor