KYC Operations Senior Analyst - Deactivations

Wise
Tallinn
Workplace: HybridFull timeEUR 2,350 - 2,850 monthlyFunction: Administration & Executive AssistanceExperience: 3+ yearsSkills: ["Risk-based decision making","Communication","Organisation","Analytical thinking","Attention to detail"]

Play a key role in Wise’s Deactivations Team by conducting Enhanced Due Diligence (EDD) reviews for customers based on risk profiles. Investigate complex KYC cases, assess transaction histories and account behavior, and ensure decisions meet AML/CFT requirements and Wise’s risk appetite. You’ll analyze high-risk cases, communicate with internal teams, draft SAR narratives when needed, and support audits and continuous improvement through process and policy updates.

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Wise
Wise
2 days ago

KYC Operations Senior Analyst - Deactivations

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Last checked: 3 hours agoStatus: Live

Job Summary

Play a key role in Wise’s Deactivations Team by conducting Enhanced Due Diligence (EDD) reviews for customers based on risk profiles. Investigate complex KYC cases, assess transaction histories and account behavior, and ensure decisions meet AML/CFT requirements and Wise’s risk appetite. You’ll analyze high-risk cases, communicate with internal teams, draft SAR narratives when needed, and support audits and continuous improvement through process and policy updates.
Location: Tallinn
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Conduct Enhanced Due Diligence (EDD) reviews based on customer risk profiles and ensure risk management standards are met.
  • •Review customer transaction history, analyze behavior patterns, and conduct periodic reviews to identify changes in usage and risk.
  • •Review and assess high-risk customer reports and provide analysis and approvals in line with policies and procedures.
  • •Set priorities and escalate/obtain required information or documentation for further review, maintaining thorough follow-up.
  • •Lead and participate in Deactivations Team projects, contribute to process/policy updates and training materials, and support audit and regulatory query reviews.

Pay and Benefits

Salary: EUR 2,350 - 2,850 monthly
Equity and Bonus:Equity
Perks:RsusLearning BudgetPaid LeaveSabbatical LeaveVolunteer Day

Key Requirements

  • •3+ years of experience in Operations or financial services, preferably in CDD/EDD/AML or compliance roles.
  • •Working knowledge of global KYC/AML compliance regulations and standards.
  • •Ability to apply a risk-based approach and make accurate decisions in complex cases.
  • •Strong communication, organisational, analytical, and attention-to-detail skills, with the ability to adhere to strict KPIs.
  • •Flexible to work in shifts, including early mornings, evenings, weekends, and public holidays as needed.
Experience:3+ yearsKYCAMLFinancial services
Skills:Risk-based decision makingCommunicationOrganisationAnalytical thinkingAttention to detail
Certifications:ICACAMS
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
Glassdoor
Glassdoor: 3.8
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