Store Manager, Aman Central (Alor Setar, 02, MY, 05100)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: certificationSkills: ["Leadership","Communication","Analytical thinking","Team management","Customer focus"]

Lead a store team to deliver an exceptional consumer experience, driving sales, customer service, and performance metrics using Crocs’ C.H.A.R.M service model. Oversee visual presentation, product flow, replenishment, and operational standards, while coordinating daily store activities and meeting deadlines. Support retail operations including POS system management, stock replenishment, and seasonal pricing/markdowns. Build a welcoming environment that promotes internal growth, and ensure compliance with asset protection and inventory control policies.

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FursaFursa
Crocs Inc.
Crocs Inc.
1 day ago

Store Manager, Aman Central (Alor Setar, 02, MY, 05100)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead a store team to deliver an exceptional consumer experience, driving sales, customer service, and performance metrics using Crocs’ C.H.A.R.M service model. Oversee visual presentation, product flow, replenishment, and operational standards, while coordinating daily store activities and meeting deadlines. Support retail operations including POS system management, stock replenishment, and seasonal pricing/markdowns. Build a welcoming environment that promotes internal growth, and ensure compliance with asset protection and inventory control policies.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead the store team to deliver outstanding service and surpass sales and consumer service performance metrics.
  • •Use analytical thinking and reporting to identify opportunities and enable strategic store decisions.
  • •Maintain visual presentation, product flow, replenishment, and operational standards across the store.
  • •Coordinate and delegate daily activities to meet store deadlines with effective follow-up.
  • •Manage daily retail operations including POS system use, stock replenishment, seasonal pricing/markdowns, loyalty program promotion, and cleanliness/recovery standards.

Key Requirements

  • •Minimum 5 years of total retail experience, preferably including prior Store Manager experience.
  • •Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results.
  • •Possession of at least STPM/A Level/Diploma/Advanced Diploma or above (preferred).
  • •Professional working proficiency in English; proficiency in other language(s) is an advantage.
  • •Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel, and email; able to operate retail Point of Sale (POS) systems.
Experience:5+ yearsRetailPoint of sale
Education:Certification / Diploma
Skills:LeadershipCommunicationAnalytical thinkingTeam managementCustomer focus
Languages:English
Tech Stack:Microsoft WordMicrosoft PowerPointMicrosoft ExcelEmailPoint of Sale (POS)

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn