Dell

3 weeks ago

Field Service Senior Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 52 minutes agoStatus: Live

Job Summary

Provide on-site field service to resolve customer IT issues by troubleshooting, diagnosing, and coordinating with Dell remote support teams. Plan and lead installation services for assigned accounts, triage problems, and perform hardware part reseating, swaps, replacements, and firmware upgrades. Work with the Field Service team and support customer operations through responsive, high-quality maintenance, repair, and issue closure, with shift work possible upon request.

Location: Oslo

Workplace: Remote

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Plan and lead installation services for assigned accounts.
•Triage customer issues with direction from Dell remote support teams.
•Reseat, swap, or replace parts within the datacenter environment.
•Upgrade firmware as needed during troubleshooting.
•Seek resolution to drive closure of complex issues and stay current on technology and service offerings.

Key Requirements

•3–6 years of relevant experience with datacenter experience.
•Industry certification in Linux, Windows, VMware, or Networking.
•Technical expertise to diagnose and resolve complex customer issues.
•Ability to support customer IT operations through outstanding on-site support.
•Shift work may be required upon request.

Experience:3-6 yearsDatacenter

Skills:Collaboration

Certifications:LinuxWindowsVMwareNetworking

Tech Stack:LinuxWindowsVMwareNetworkingFirmware

Company Brief

Dell

Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.

Industry: Electronics Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Round Rock, United States

Founded: 1984

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Dell

3 weeks ago

Field Service Senior Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 52 minutes agoStatus: Live

Job Summary

Location: Oslo

Workplace: Remote

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Plan and lead installation services for assigned accounts.
•Triage customer issues with direction from Dell remote support teams.
•Reseat, swap, or replace parts within the datacenter environment.
•Upgrade firmware as needed during troubleshooting.
•Seek resolution to drive closure of complex issues and stay current on technology and service offerings.

Key Requirements

•3–6 years of relevant experience with datacenter experience.
•Industry certification in Linux, Windows, VMware, or Networking.
•Technical expertise to diagnose and resolve complex customer issues.
•Ability to support customer IT operations through outstanding on-site support.
•Shift work may be required upon request.

Experience:3-6 yearsDatacenter

Skills:Collaboration

Certifications:LinuxWindowsVMwareNetworking

Tech Stack:LinuxWindowsVMwareNetworkingFirmware

Company Brief

Dell

Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.

Industry: Electronics Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Round Rock, United States

Founded: 1984

Glassdoor: 3.8

Website LinkedIn Glassdoor