Computer Support Technician - On-Site

NTT
Los Angeles
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer service orientation","Problem-solving","Communication","Time management","Attention to detail"]

Provide hands-on on-site IT support for a hospital environment, troubleshooting and resolving issues for desktops, laptops, printers, and other peripherals. Install, configure, and upgrade operating systems and applications, relocate and set up equipment for staff moves, and maintain accurate support documentation in ServiceNow. Collaborate with clinical and administrative teams to minimize patient-care disruption while ensuring compliance with hospital IT privacy and data security standards.

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FursaFursa
NTT
NTT
3 weeks ago

Computer Support Technician - On-Site

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Provide hands-on on-site IT support for a hospital environment, troubleshooting and resolving issues for desktops, laptops, printers, and other peripherals. Install, configure, and upgrade operating systems and applications, relocate and set up equipment for staff moves, and maintain accurate support documentation in ServiceNow. Collaborate with clinical and administrative teams to minimize patient-care disruption while ensuring compliance with hospital IT privacy and data security standards.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Provide hands-on support for desktop computers, laptops, printers, and other peripherals.
  • •Diagnose and resolve hardware and software issues in a timely and professional manner.
  • •Install, configure, and upgrade operating systems and applications.
  • •Relocate and set up IT equipment for staff moves and department changes.
  • •Use ServiceNow to manage and document support tickets and work performed.

Key Requirements

  • •Experience working in a healthcare or hospital environment (preferred but not required).
  • •Familiarity with ServiceNow or similar ITSM tools.
  • •Strong troubleshooting and problem-solving skills.
  • •Excellent verbal and written communication abilities.
  • •Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Experience:HealthcareHospital
Skills:Customer service orientationProblem-solvingCommunicationTime managementAttention to detail
Certifications:CompTIA A+CompTIA Network+
Tech Stack:ServiceNow

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn