Assistent Store Manager (m/w/d)

Crocs Inc.
Austria
Workplace: OnsiteFull timeFunction: OtherExperience: 2-3 yearsSkills: ["Leadership","Communication","Customer service","Proactive mindset","Attention to detail"]

Lead day-to-day store operations alongside the store manager by managing opening and closing routines and supporting daily retail activities. Train team members on products and promotions, coordinate priorities and deadlines, and help drive sales targets, customer service, and store performance metrics. Maintain a positive team environment, represent the brand values, oversee POS and inventory tasks, and ensure compliance with company asset protection and loss-prevention procedures.

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Crocs Inc.
Crocs Inc.
2 months ago

Assistent Store Manager (m/w/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead day-to-day store operations alongside the store manager by managing opening and closing routines and supporting daily retail activities. Train team members on products and promotions, coordinate priorities and deadlines, and help drive sales targets, customer service, and store performance metrics. Maintain a positive team environment, represent the brand values, oversee POS and inventory tasks, and ensure compliance with company asset protection and loss-prevention procedures.
Location: Austria
Workplace: Onsite
Employment Type: Full time
Seniority: Mid level

Key Responsibilities

  • •Provide excellent customer service using the C.H.A.R.M. service model
  • •Develop and maintain relationships with consumers, team members, and the community, supporting sales engagement
  • •Lead the store team in achieving and exceeding performance KPIs including revenue, consumer service, and brand “charm”
  • •Coordinate, delegate, set priorities, meet deadlines, and track daily store activities
  • •Support retail operations across departments (customer service, product knowledge, placement, visual presentation, stockroom management) including POS operation, stock replenishment, pricing and markdowns, loyalty programs, and cleanliness/recovery standards

Key Requirements

  • •2–3 years retail experience, preferably with leadership responsibilities in a store
  • •Proven leadership qualities with the drive to coach the team and achieve results
  • •Demonstrated communication skills in the local language and English (written and spoken) to work with store, area, and business partners
  • •Flexibility in the work schedule, including availability for nights, weekends, holidays, and extended hours with regular attendance
  • •Proactive approach and attention to detail, with proficiency in MS Office and various POS systems
Experience:2-3 yearsRetail
Skills:LeadershipCommunicationCustomer serviceProactive mindsetAttention to detail
Languages:English
Tech Stack:MS OfficePOS systems

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn