Senior Sales Associate

Tapestry
Hamburg
Workplace: OnsiteFull timeEUR 32,000 - 36,000Function: SalesSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Dealing with ambiguity"]

Drive store goals by using Coach selling skills and delivering Coach Experience standards. Meet personal sales and productivity targets while acting as a brand ambassador on the sales floor. Model company-trained sales behaviors, including omni-channel and virtual selling, and support customers with consistent, proactive service. Collaborate as a team member, help build a culture where people feel seen, and champion company initiatives to deliver outstanding customer service.

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FursaFursa
Tapestry
Tapestry
1 week ago

Senior Sales Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Drive store goals by using Coach selling skills and delivering Coach Experience standards. Meet personal sales and productivity targets while acting as a brand ambassador on the sales floor. Model company-trained sales behaviors, including omni-channel and virtual selling, and support customers with consistent, proactive service. Collaborate as a team member, help build a culture where people feel seen, and champion company initiatives to deliver outstanding customer service.
Location: Hamburg
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Understand how personal productivity impacts store performance and consistently achieve sales goals.
  • •Behave like a brand ambassador and maintain high energy on the sales floor.
  • •Model sales behaviors from company training, including omni-channel sales and virtual selling services.
  • •Serve all customers according to Coach Experience standards and proactively anticipate and meet customer needs.
  • •Participate as a team member, support management decisions, and champion company initiatives to deliver outstanding customer service.

Pay and Benefits

Salary: EUR 32,000 - 36,000
Perks:Employee DiscountIncentive ProgrammeVolunteering Day

Key Requirements

  • •Previous management experience in a luxury retail service environment, or an education/experience combination considered.
  • •Current knowledge of fashion trends and marketplace competition.
  • •Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Strong communication skills with customers and team; ability to maneuver the sales floor and handle moderate stockroom lifting and store climbing.
  • •Flexible schedule availability (including weekends and public holidays), plus interest in live stream shopping and social selling videos.
Experience:Luxury retail
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSIPadLaptopMobile POSWalkie-talkieOmni channelVirtual selling

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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