ASML

1 day ago

Senior Technical Support Engineer - Global Support Center DUV

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Provide advanced DUV system diagnostics and global escalation support for ASML field teams. Troubleshoot complex illumination, projection, and dose control issues using structured methods and data analysis, including MATLAB-based offline diagnostics. Create action plans, deepen expertise in DUV systems and escalation processes, and support 24/7 coverage with effective shift handoffs and knowledge transfer. Turn escalation learnings into continuous improvement and proactive diagnostics to reduce unexpected downtime.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Diagnose and resolve complex technical issues escalated from field teams and customer sites using structured troubleshooting and data analysis focused on illumination, projection, and dose control modules.
•Create diagnostic action plans from problem definition through technical resolution for field engineers.
•Continuously expand technical expertise in ASML DUV systems, diagnostics, and escalation processes.
•Troubleshoot illumination, projection, and dose control competency issues including projection lens performance, illumination profiles, dose stability, and light-source performance.
•Support 24/7 global escalation coverage with effective shift handoff, stakeholder updates, knowledge transfer, and continuous improvement based on escalation learnings.

Travel: Medium travel

Key Requirements

•Master’s degree in engineering (or related technical field) with 3-5 years of relevant experience, or a Bachelor’s degree with 6-8 years of relevant experience.
•Ability to interpret schematics, technical drawings, and design documentation.
•Advanced experience with feedback control systems.
•Knowledge of optical principles and ability to troubleshoot projection lens performance, illumination profiles, dose control, and illumination sources such as mercury arc lamps and excimer lasers.
•Experience with structured troubleshooting in complex, high-tech systems environments.

Experience:3-8 yearsSemiconductorLithographyTechnical supportComplex equipment

Education:Master's

Skills:Analytical problem-solvingCommunicationCollaborationOwnershipContinuous improvement

Languages:English

Tech Stack:MATLABUnix/LinuxPythonOptical diagnosticsFeedback control systemsMercury arc lampsExcimer lasers

Company Brief

ASML

Designs and manufactures advanced photolithography systems for the semiconductor industry, enabling production of integrated circuits at leading-edge process nodes for global chipmakers.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Veldhoven, Netherlands

Founded: 1984

Glassdoor: 4.1

Website LinkedIn

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ASML

1 day ago

Senior Technical Support Engineer - Global Support Center DUV

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Diagnose and resolve complex technical issues escalated from field teams and customer sites using structured troubleshooting and data analysis focused on illumination, projection, and dose control modules.
•Create diagnostic action plans from problem definition through technical resolution for field engineers.
•Continuously expand technical expertise in ASML DUV systems, diagnostics, and escalation processes.
•Troubleshoot illumination, projection, and dose control competency issues including projection lens performance, illumination profiles, dose stability, and light-source performance.
•Support 24/7 global escalation coverage with effective shift handoff, stakeholder updates, knowledge transfer, and continuous improvement based on escalation learnings.

Travel: Medium travel

Key Requirements

•Master’s degree in engineering (or related technical field) with 3-5 years of relevant experience, or a Bachelor’s degree with 6-8 years of relevant experience.
•Ability to interpret schematics, technical drawings, and design documentation.
•Advanced experience with feedback control systems.
•Knowledge of optical principles and ability to troubleshoot projection lens performance, illumination profiles, dose control, and illumination sources such as mercury arc lamps and excimer lasers.
•Experience with structured troubleshooting in complex, high-tech systems environments.

Experience:3-8 yearsSemiconductorLithographyTechnical supportComplex equipment

Education:Master's

Skills:Analytical problem-solvingCommunicationCollaborationOwnershipContinuous improvement

Languages:English

Tech Stack:MATLABUnix/LinuxPythonOptical diagnosticsFeedback control systemsMercury arc lampsExcimer lasers

Company Brief

ASML

Designs and manufactures advanced photolithography systems for the semiconductor industry, enabling production of integrated circuits at leading-edge process nodes for global chipmakers.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Veldhoven, Netherlands

Founded: 1984

Glassdoor: 4.1

Website LinkedIn