Account Manager II - Hybrid/Chicago, IL

Aon
Chicago
Workplace: HybridFull timeUSD 70,000 - 87,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Relationship building","Organization","Time management","Communication","Presentation skills"]

Manage day-to-day client service for a commercial insurance book of business by partnering with Account Executives, driving timely information flow, and running each client renewal cycle. Serve as a key client liaison for coverage inquiries, endorsements, billing matters, and operational items such as certificates and invoices. Gather and analyze data to support stewardship reporting, quote comparisons, and renewal deliverables using Aon tools.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Aon
Aon
2 days ago

Account Manager II - Hybrid/Chicago, IL

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Manage day-to-day client service for a commercial insurance book of business by partnering with Account Executives, driving timely information flow, and running each client renewal cycle. Serve as a key client liaison for coverage inquiries, endorsements, billing matters, and operational items such as certificates and invoices. Gather and analyze data to support stewardship reporting, quote comparisons, and renewal deliverables using Aon tools.
Location: Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives on an assigned book of business and manage day-to-day client service processes and outputs.
  • •Run each client renewal cycle to ensure a positive and productive client experience, including active monitoring of renewals.
  • •Facilitate timely and accurate flow of information between clients and the account team; handle client open items and ad-hoc requests.
  • •Serve as a primary client point of contact for coverage inquiries and endorsement requests; handle key liaison items such as certificates, invoices, and policy transmittals.
  • •Draft quote comparisons (at the broker’s direction) and support stewardship reporting by gathering/analyzing data and preparing assigned report elements.

Pay and Benefits

Salary: USD 70,000 - 87,000 annually
Perks:401kHealth InsuranceDentalVisionPaid LeaveLong-term DisabilityLife InsuranceTuition AssistanceCommuter BenefitsEmployee Assistance

Key Requirements

  • •3+ years of insurance experience required, preferably within Commercial Risk and in an Account Management role.
  • •Active Property & Casualty Insurance license required.
  • •Ability to maintain effective and positive relationships with clients and colleagues.
  • •Effective organization and time management skills.
  • •Ability to communicate effectively (oral and written) and deliver effective presentations.
Experience:3+ yearsInsuranceCommercial risk
Skills:Relationship buildingOrganizationTime managementCommunicationPresentation skills
Licenses:Property & Casualty Insurance
Languages:English

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor