Mantis Process Support Engineer

Applied Materials
Anywhere
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 2-4 yearsEducation: bachelorsSkills: ["Communication","Troubleshooting","Root cause analysis","Data analysis","Relationship building"]

Provide high-visibility customer support for advanced semiconductor equipment, including on-site installations, system diagnoses, service, and repair. Collaborate with customers and R&D teams to develop leading-edge process solutions used to manufacture next-generation chips. Design and execute hypothesis experiments and DOEs, analyze data statistically, troubleshoot complex issues, and perform root-cause analyses while communicating clearly with internal stakeholders and customers.

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FursaFursa
Applied Materials
Applied Materials
2 days ago

Mantis Process Support Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Provide high-visibility customer support for advanced semiconductor equipment, including on-site installations, system diagnoses, service, and repair. Collaborate with customers and R&D teams to develop leading-edge process solutions used to manufacture next-generation chips. Design and execute hypothesis experiments and DOEs, analyze data statistically, troubleshoot complex issues, and perform root-cause analyses while communicating clearly with internal stakeholders and customers.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Provide high-visibility customer support through on-site installations, system diagnoses, and service/repair of complex equipment.
  • •Work with customers to develop leading-edge processes used to manufacture advanced semiconductor chips.
  • •Create hypothesis experiments and design experiments (DOE), analyze data with statistics, and compile high-level reports.
  • •Troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues.
  • •Communicate with internal stakeholders and customers to achieve goals with a focus on building relationships and trust.
Travel: Medium travel

Pay and Benefits

Perks:Travel Allowance

Key Requirements

  • •Bachelor’s degree in chemistry/physics, materials engineering, electrical engineering, optoelectronics, or a related field.
  • •2–4 years of experience in the semiconductor fab or equipment industry.
  • •Provide English communication proficiency.
  • •Perform root cause analysis and resolve difficult process engineering and customer product issues.
  • •Create hypothesis experiments and design of experiments (DOE) with statistical data analysis.
Experience:2-4 yearsSemiconductor fabSemiconductor equipment industry
Education:Bachelor's in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field
Skills:CommunicationTroubleshootingRoot cause analysisData analysisRelationship building
Languages:English
Tech Stack:Chemical Vapor DepositionAtomic Layer DepositionPlasma Reactive Ion EtchPhysical Vapor DepositionAnnealImplantDesign of experiments (DOE)Statistical data analysis

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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Glassdoor: 3.9
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