Area Manager - Business Banking

Mashreq
United Arab Emirates
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 15+ yearsSkills: ["Strategic leadership","Relationship management","Risk judgment","Stakeholder management","Team coaching"]

Lead strategic and commercial growth for a large Business Banking liabilities portfolio, driving business planning, revenue/profitability, client acquisition and retention, and product penetration. Own portfolio quality, risk/compliance adherence (including AML/KYC), governance, audit readiness, and operational effectiveness. Set performance expectations and coach a high-performing team of relationship leaders, while delivering superior customer experience and managing escalations with key stakeholders across digital, risk, operations, and governance.

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FursaFursa
Mashreq
Mashreq
1 week ago

Area Manager - Business Banking

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Last checked: 14 minutes agoStatus: Live

Job Summary

Lead strategic and commercial growth for a large Business Banking liabilities portfolio, driving business planning, revenue/profitability, client acquisition and retention, and product penetration. Own portfolio quality, risk/compliance adherence (including AML/KYC), governance, audit readiness, and operational effectiveness. Set performance expectations and coach a high-performing team of relationship leaders, while delivering superior customer experience and managing escalations with key stakeholders across digital, risk, operations, and governance.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Manager level

Key Responsibilities

  • •Develop and execute the area’s annual business plan aligned to the Business Banking strategy, driving revenue, profitability, growth, client acquisition/retention, and product penetration targets.
  • •Optimize portfolio mix and client engagement to deepen existing relationships, acquire high-value clients, and strengthen share of wallet through cross-sell.
  • •Ensure end-to-end risk, compliance, and governance by adhering to regulatory requirements, AML/KYC standards, and delegated authorities; maintain audit readiness and close findings.
  • •Lead and develop Team Managers and Relationship Managers/Assistant Relationship Managers through performance management, capability building, and retention.
  • •Drive consistently superior customer experience across the portfolio by resolving significant issues/escalations and maintaining strong relationships with key stakeholders.

Key Requirements

  • •15+ years of progressive experience in Business Banking/Commercial Banking, including liability solutions, client acquisition, relationship management, and portfolio economics.
  • •Proven track record delivering revenue and portfolio growth.
  • •Significant experience leading and developing relationship management teams.
  • •Experience operating within robust risk, compliance, and governance frameworks.
  • •Strong knowledge of regulatory requirements, AML/KYC standards, and internal policies/procedures.
  • •years_experience_minimum? no, array field is separate
  • •years_experience_minimum? 15+
Experience:15+ yearsBusiness bankingCommercial banking
Skills:Strategic leadershipRelationship managementRisk judgmentStakeholder managementTeam coaching
Tech Stack:Digital banking

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
Glassdoor
Glassdoor: 3.3
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