Sales Support Associate II

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Communication","Customer service","Attention to detail","Organizational skills","Multitasking"]

Provide friendly, efficient customer service at the cash wrap while supporting a well-maintained sales floor. Operate POS accurately, handle cash and compliance tasks, and capture permitted customer information. Help move product through receiving, shipments, and stockroom organization, replenish inventory, and execute visual merchandising updates. Serve as a brand ambassador and support local engagement, gift card promotion, and add-on suggestions in a fast-paced retail environment.

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Tapestry
Tapestry
5 months ago

Sales Support Associate II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide friendly, efficient customer service at the cash wrap while supporting a well-maintained sales floor. Operate POS accurately, handle cash and compliance tasks, and capture permitted customer information. Help move product through receiving, shipments, and stockroom organization, replenish inventory, and execute visual merchandising updates. Serve as a brand ambassador and support local engagement, gift card promotion, and add-on suggestions in a fast-paced retail environment.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipating needs and providing personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Maintain stock levels, replenish the sales floor, execute visual merchandising updates, and support customer requests while following Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail; education plus experience considered.
  • •Knowledge of fashion trends and local marketplace competition.
  • •Familiarity with cash register systems and basic computer skills, including iPad/laptop, Mobile POS, and Internet.
  • •Strong attention to detail and organizational skills.
  • •Excellent communication and customer service skills, with ability to multitask in a fast-paced environment.
Experience:1+ yearsRetailLuxury retail
Skills:CommunicationCustomer serviceAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSCash register systemsIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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