Sr. Field Performance Technician

Sunrun
San Jose
Workplace: OnsiteFull timeUSD 33.01 - 44.01Function: Field Service, Maintenance & Skilled TradesExperience: 1-3 yearsEducation: high_schoolSkills: ["Team player","Customer service","Verbal communication","Written communication","Organizational/time management"]

Manage and schedule service and warranty work for solar and storage installations, partnering closely with foremen, supervisors, and centralized scheduling. Lead local field service meetings and align technicians on best practices, while supporting onboarding and training. Track field performance KPIs such as turnaround time and dispatch completion, exceed goals, and assist with inspections and site audits. Provide excellent customer-facing support throughout each job.

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FursaFursa
Sunrun
Sunrun
3 days ago

Sr. Field Performance Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Manage and schedule service and warranty work for solar and storage installations, partnering closely with foremen, supervisors, and centralized scheduling. Lead local field service meetings and align technicians on best practices, while supporting onboarding and training. Track field performance KPIs such as turnaround time and dispatch completion, exceed goals, and assist with inspections and site audits. Provide excellent customer-facing support throughout each job.
Location: San Jose
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Organize, lead, and maintain the warranty and service schedule.
  • •Allocate labor resources with the Electrical Foreman, Construction Supervisor, and Branch Manager as needed.
  • •Support training and development for Field Service Technicians and Field Communications Technicians.
  • •Lead regular meetings to align and train the local field service team on best practices.
  • •Exceed field performance KPI goals (e.g., turnaround time, experience rating, average dispatches) and assist with inspections/site audits when assigned.

Pay and Benefits

Salary: USD 33.01 - 44.01

Key Requirements

  • •1–3 years of previous field construction or solar experience.
  • •High School diploma.
  • •Must be 21 years of age and possess a valid driver’s license, with the ability to pass a driving background check and maintain a clean driving record.
  • •Knowledge of the NEC and applicable codes and standards.
  • •Working knowledge of current NEC codes and the ability to interpret single line drawings and PV systems from roof to meter.
Experience:1-3 yearsSolarField constructionPVResidential energy
Education:High School
Skills:Team playerCustomer serviceVerbal communicationWritten communicationOrganizational/time management
Licenses:Driver’s license
Certifications:Electrical Journeyman certification
Tech Stack:NECPVSingle line drawings

Company Brief

Sunrun
Provides residential solar, battery storage, and energy services that help homeowners generate and manage clean electricity. Sunrun designs, installs, finances, and maintains home solar systems and related products across the United States.
Industry: Solar Energy
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2007
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