Applied Materials

2 days ago

Global Process Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Develop and improve service procedures and Best Known Methods (BKMs) for new products, including contributing to FMECA and owning/participating in chamber build-and-test activities in the Apps lab. Partner with Quality & Reliability on Top Field Issues and CAPA, and support failure analysis when needed. Create and document technical product manuals, service bulletins, and troubleshooting guides, while collecting qualification data and training customer and internal engineering teams.

Location: Santa Clara

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Key Responsibilities

•Develop new service procedures and Best Known Methods (BKMs) for new products, including contributing to FMECA.
•Participate in or own first-chamber Build & Test in the Apps lab and coordinate with Engineering to address identified issues.
•Work with Quality & Reliability to review Top Field Issues, participate in or own CAPA, and conduct or facilitate Failure Analysis (FA) when needed.
•Develop and document installation, retrofit, and maintenance procedures, including Technical Product Manuals; create procedures, CENs, ISBs, and troubleshooting guides as required.
•Collect process and qualification data to create BKMs; develop training packages with Global Technical Training (GTT) and train customer and technical support teams; coordinate parts stocking needs with AGS.

Travel: Low travel

Pay and Benefits

Equity and Bonus:Equity

Key Requirements

•Conceptual and practical expertise in the discipline, with basic knowledge of related disciplines.
•Knowledge of best practices and how the role integrates with other areas, including awareness of market differentiators.
•Ability to solve complex problems and exercise judgment using analysis of multiple information sources.
•Ability to explain difficult or sensitive information and work to build consensus.
•Ability to act as a resource for colleagues with less experience and potentially lead small projects.

Experience:Semiconductor

Skills:Problem-solvingJudgmentCollaborationCommunicationLeadership

Company Brief

Applied Materials

Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Applied Materials

2 days ago

Global Process Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: Santa Clara

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Key Responsibilities

•Develop new service procedures and Best Known Methods (BKMs) for new products, including contributing to FMECA.
•Participate in or own first-chamber Build & Test in the Apps lab and coordinate with Engineering to address identified issues.
•Work with Quality & Reliability to review Top Field Issues, participate in or own CAPA, and conduct or facilitate Failure Analysis (FA) when needed.
•Develop and document installation, retrofit, and maintenance procedures, including Technical Product Manuals; create procedures, CENs, ISBs, and troubleshooting guides as required.
•Collect process and qualification data to create BKMs; develop training packages with Global Technical Training (GTT) and train customer and technical support teams; coordinate parts stocking needs with AGS.

Travel: Low travel

Pay and Benefits

Equity and Bonus:Equity

Key Requirements

•Conceptual and practical expertise in the discipline, with basic knowledge of related disciplines.
•Knowledge of best practices and how the role integrates with other areas, including awareness of market differentiators.
•Ability to solve complex problems and exercise judgment using analysis of multiple information sources.
•Ability to explain difficult or sensitive information and work to build consensus.
•Ability to act as a resource for colleagues with less experience and potentially lead small projects.

Experience:Semiconductor

Skills:Problem-solvingJudgmentCollaborationCommunicationLeadership

Company Brief

Applied Materials

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor