Senior Product Manager, Messaging

Weave
United States
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 8+ yearsSkills: ["Communication","Collaboration","Problem-solving","Leadership","Stakeholder management"]

Lead the messaging product area for a healthcare-focused platform, owning strategy, roadmap, and delivery for customer-facing messaging features and platform reliability. Collaborate with engineering, design, support, analytics, and GTM teams to improve two-way messaging, automated messages, and integrations while ensuring scalable, high-availability systems across Weave’s product surface. Onsite in Lehi, UT.

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FursaFursa
Weave
Weave
3 months ago

Senior Product Manager, Messaging

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead the messaging product area for a healthcare-focused platform, owning strategy, roadmap, and delivery for customer-facing messaging features and platform reliability. Collaborate with engineering, design, support, analytics, and GTM teams to improve two-way messaging, automated messages, and integrations while ensuring scalable, high-availability systems across Weave’s product surface. Onsite in Lehi, UT.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Own the product strategy, roadmap, and execution for Weave's messaging product area.
  • •Lead product discovery by deeply understanding how practices and patients experience messaging today, identifying friction, unmet needs, and opportunities to deliver meaningful improvements.
  • •Drive both customer-facing feature work (two-way messaging inbox and automated messages) and platform-level improvements (reliability, scalability, message delivery, integrations) with sound judgment on prioritization across both.
  • •Define and deliver reusable messaging capabilities that can support multiple Weave products and workflows over time.
  • •Prioritize the roadmap and drive execution, making clear calls on risk, sequencing, and business value — breaking work into staged deliveries that show early progress while advancing longer-term goals.

Key Requirements

  • •8+ years of product management experience with ownership across both customer-facing features and platform or infrastructure-adjacent product work
  • •AI-native approach and thinking to product management and problem solving including familiarity with various tools and options
  • •Strong product judgment — able to think in capabilities and systems, not just individual feature requests
  • •Deep empathy for end users, with a track record of translating user problems into product decisions that meaningfully improve the experience
  • •Ability to operate independently, make sound decisions, and create clarity in ambiguous environments
Experience:8+ yearsHealthcareMessagingCommunication systems
Skills:CommunicationCollaborationProblem-solvingLeadershipStakeholder management
Tech Stack:API designGrafanaMessaging infrastructureReal-time messagingData observability

Company Brief

Weave
Provides an integrated communications and customer engagement platform for small and medium businesses, offering phone, messaging, appointment reminders, payments, and CRM tools to improve customer relationships and practice operations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Lehi, United States
Founded: 2008
WebsiteLinkedIn