Account Manager, Commerce & TikTok Shop (Thai and Mandarin Speaking)

TikTok
Bangkok
Full timeFunction: Customer Success & Account ManagementSkills: ["Operational excellence","Accountability","Ownership","Negotiation","Cross-functional collaboration","Communication","Data-driven problem-solving","Can-do mindset"]

Own a designated portfolio for TikTok Small and Medium Business clients, translating client goals into actionable TikTok advertising opportunities. Drive revenue and product adoption by analyzing performance and commercial metrics to optimize campaigns and client ROI. Build win-win partnerships through strategic guidance, ensuring compliance across the full ad-campaign lifecycle and retaining clients. Collaborate with Ads Policy, Product, and Finance to resolve client challenges proactively.

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FursaFursa
TikTok
TikTok
1 month ago

Account Manager, Commerce & TikTok Shop (Thai and Mandarin Speaking)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own a designated portfolio for TikTok Small and Medium Business clients, translating client goals into actionable TikTok advertising opportunities. Drive revenue and product adoption by analyzing performance and commercial metrics to optimize campaigns and client ROI. Build win-win partnerships through strategic guidance, ensuring compliance across the full ad-campaign lifecycle and retaining clients. Collaborate with Ads Policy, Product, and Finance to resolve client challenges proactively.
Location: Bangkok
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Deep-dive into client business models and directions to turn high-level goals into actionable TikTok advertising opportunities.
  • •Manage a designated book of business to exceed quarterly revenue and product adoption targets.
  • •Analyze revenue and commercial metrics to optimize campaign performance and drive client ROI.
  • •Build win-win partnerships by influencing stakeholders and providing strategic guidance on platform best practices.
  • •Oversee the full lifecycle of ad campaigns, ensuring compliance while maintaining accountability for client retention and collaborating with internal teams to resolve challenges.

Key Requirements

  • •3+ years in digital advertising and account management in client-facing commercial roles.
  • •Strong ability to interpret commercial metrics and data trends to support performance decisions.
  • •Familiarity with TikTok Ads platform and other social media advertising tools.
  • •Proven track record managing client relationships and achieving revenue targets.
  • •Fluency in Mandarin (written and spoken) to collaborate with Chinese-speaking stakeholders and clients.
Experience:Digital advertisingAccount managementClient-facingE-commerceSocial media advertising
Skills:Operational excellenceAccountabilityOwnershipNegotiationCross-functional collaborationCommunicationData-driven problem-solvingCan-do mindset
Languages:ThaiMandarin
Tech Stack:TikTok AdsSocial media advertising toolsTikTok Shop

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn