Decagon

4 months ago

Senior Software Engineer, Agent Orchestration

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Senior Software Engineer on the Agent Orchestration team designs and builds distributed systems that control how Decagon agents operate at scale. You will own complex execution engines, coordinate model reasoning and actions, and improve reliability through testing, observability, and safeguards while shaping architecture for a high‑performance agent platform.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Build the execution engine that powers intelligent agents at scale.
•Design systems that coordinate model reasoning and actions while staying fast and correct.
•Improve reliability through better testing, observability, and safeguards.
•Build foundations that help teams evaluate and improve agent behavior safely and continuously.
•Own complex distributed systems challenges and create foundations that help teams improve agent performance, reliability, and quality.

Pay and Benefits

Salary: USD 250,000 - 330,000 annually

Equity and Bonus:Equity

Perks:Medical BenefitsDentalVisionPaid LeaveMeal Allowance

Key Requirements

•5+ years of experience building production systems.
•Proficiency in Python or TypeScript and comfort with asynchronous programming.
•Strong debugging skills across complex technical stacks.
•Ability to design reliable distributed systems that handle real world failure modes.
•A track record of owning large technical projects end to end.

Experience:5+ yearsAIConversational AIAgentsDistributed systems

Skills:Problem-solvingCollaborationCommunication

Tech Stack:PythonTypeScriptAsynchronous programmingDistributed systemsTestingObservability

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Decagon

4 months ago

Senior Software Engineer, Agent Orchestration

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Build the execution engine that powers intelligent agents at scale.
•Design systems that coordinate model reasoning and actions while staying fast and correct.
•Improve reliability through better testing, observability, and safeguards.
•Build foundations that help teams evaluate and improve agent behavior safely and continuously.
•Own complex distributed systems challenges and create foundations that help teams improve agent performance, reliability, and quality.

Pay and Benefits

Salary: USD 250,000 - 330,000 annually

Equity and Bonus:Equity

Perks:Medical BenefitsDentalVisionPaid LeaveMeal Allowance

Key Requirements

•5+ years of experience building production systems.
•Proficiency in Python or TypeScript and comfort with asynchronous programming.
•Strong debugging skills across complex technical stacks.
•Ability to design reliable distributed systems that handle real world failure modes.
•A track record of owning large technical projects end to end.

Experience:5+ yearsAIConversational AIAgentsDistributed systems

Skills:Problem-solvingCollaborationCommunication

Tech Stack:PythonTypeScriptAsynchronous programmingDistributed systemsTestingObservability

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor