The North Face: Supervisor - Woodfield Mall

The North Face
United States
Workplace: OnsiteFull timeUSD 19.5 - 28.8 hourlyFunction: OtherExperience: 1+ yearsEducation: high_schoolSkills: ["Leadership","Coaching","Communication","Customer focus","Adaptability"]

Lead daily store operations to deliver an exceptional, personalized customer experience. Coach and develop retail associates, support training and onboarding, maintain visual merchandising standards, and ensure inventory flow from stockroom to sales floor. Partner with store leadership to help achieve KPI targets and sales goals while supervising opening/closing, floor coverage, and task delegation, including loss prevention and compliance with policies and safety standards.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
The North Face
The North Face
6 hours ago

The North Face: Supervisor - Woodfield Mall

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead daily store operations to deliver an exceptional, personalized customer experience. Coach and develop retail associates, support training and onboarding, maintain visual merchandising standards, and ensure inventory flow from stockroom to sales floor. Partner with store leadership to help achieve KPI targets and sales goals while supervising opening/closing, floor coverage, and task delegation, including loss prevention and compliance with policies and safety standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Deliver high level, personalized customer engagement through genuine interactions.
  • •Support the team in achieving and exceeding sales goals by monitoring progress against KPIs and individual goals.
  • •Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
  • •Supervise daily store operations including opening/closing, floor coverage, and task delegation.
  • •Support stockroom operations (inventory organization, processing shipments, and product flow) while maintaining visual merchandising and inventory integrity practices.

Pay and Benefits

Salary: USD 19.5 - 28.8 hourly

Key Requirements

  • •1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
  • •A High School Diploma or equivalent is preferred.
  • •Proven ability to drive results through store teams and exceed sales and profit goals.
  • •Skilled in coaching, motivating, and building high-performing, diverse teams.
  • •Strong verbal and written communication skills with the ability to influence across all levels.
Experience:1+ yearsRetail
Education:High School
Skills:LeadershipCoachingCommunicationCustomer focusAdaptability
Tech Stack:Word processingSpreadsheetsRetail software

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn