Manager, Life Co. Acquisition

USAA
United States
Workplace: HybridFull timeUSD 90,310 - 162,550 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 6+ yearsEducation: bachelorsSkills: ["Coaching","Process improvement","Compliance","Stakeholder management","Risk management"]

Lead a team of licensed advisors to grow Life Company member acquisition by coaching performance, improving sales processes, and delivering health, life, or retirement solutions. Drive operational effectiveness through process improvements, workflow and system enhancements, and collaboration with internal and third-party stakeholders. Manage escalations, ensure compliance with company policies and federal/state regulations, and oversee call center operations aligned to member and employee experience KPIs.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
USAA
USAA
2 months ago

Manager, Life Co. Acquisition

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Lead a team of licensed advisors to grow Life Company member acquisition by coaching performance, improving sales processes, and delivering health, life, or retirement solutions. Drive operational effectiveness through process improvements, workflow and system enhancements, and collaboration with internal and third-party stakeholders. Manage escalations, ensure compliance with company policies and federal/state regulations, and oversee call center operations aligned to member and employee experience KPIs.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Manager level

Key Responsibilities

  • •Lead and develop a team of licensed advisors providing best-in-class Health, Life, or Retirement advice and solutions.
  • •Coach employees on sales processes to improve Life Company member, product, and financial goal attainment.
  • •Identify and implement operational effectiveness improvements to reduce manual processes and expenses and enhance member and employee experiences.
  • •Maintain regulatory and competitive knowledge and communicate updates to direct reports and peers.
  • •Oversee tools and processes, resolve complex operational issues and member escalations, and ensure compliance with policies and applicable laws.

Pay and Benefits

Salary: USD 90,310 - 162,550 annually
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeaveAdoption AssistancePaid LeaveWellness StipendLearning Budget

Key Requirements

  • •Bachelor's degree; OR 4 years of relevant education and/or experience.
  • •6 years of experience in financial services operations, including process improvement.
  • •2 years of direct team lead, supervisory, or management experience.
  • •Experience implementing and managing business process improvements.
  • •Extensive sales experience in the Health, Life, or Retirement industry.
Experience:6+ yearsFinancial servicesInsurance
Education:Bachelor's
Skills:CoachingProcess improvementComplianceStakeholder managementRisk management
Licenses:Life and Health license
Certifications:AHIPChartered Life Underwriter (CLU)

Eligibility

Visa:H-1BTN
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn