Senior Relationship Manager, Trade&Working Capital.RBG - TWC Partially Secured.Retail Banking Group

Mashreq
United Arab Emirates
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: professionalSkills: ["Interpersonal skills","Negotiation","Analytical skills","Teamwork","Positive attitude","Strong work ethic"]

Own and grow a portfolio of Trade & Working Capital relationships for the Business Banking division. Source new-to-bank customers and leads, manage existing clients through upselling, deep-selling and cross-selling, and take ownership of the end-to-end relationship. Ensure portfolio quality and compliance with KYC/AML policies, conduct periodic credit facility reviews, and monitor accounts to rectify credit issues early. Coordinate with advisors to finalize agreements and support the development of ARMs.

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FursaFursa
Mashreq
Mashreq
2 days ago

Senior Relationship Manager, Trade&Working Capital.RBG - TWC Partially Secured.Retail Banking Group

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Last checked: 11 hours agoStatus: Live

Job Summary

Own and grow a portfolio of Trade & Working Capital relationships for the Business Banking division. Source new-to-bank customers and leads, manage existing clients through upselling, deep-selling and cross-selling, and take ownership of the end-to-end relationship. Ensure portfolio quality and compliance with KYC/AML policies, conduct periodic credit facility reviews, and monitor accounts to rectify credit issues early. Coordinate with advisors to finalize agreements and support the development of ARMs.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage and grow Trade & Working Capital (TWC) customer relationships to meet financial and non-financial objectives.
  • •Actively source new-to-bank customers and generate new business leads from walk-in customers.
  • •Improve share of wallet and enhance relationship revenue by cross-selling borrowing and non-borrowing products.
  • •Ensure portfolio quality and compliance with approved bank policies, including KYC/AML requirements.
  • •Conduct annual/periodic credit facility reviews and monitor relationships to identify and address credit-related issues early.

Key Requirements

  • •5+ years of relevant experience in the local market, with banking sales & service experience in relationship management.
  • •In-depth awareness of financial products and services offered, staying current with digitization and technological advancements in banking operations.
  • •Strong interpersonal, negotiation, and analytical skills, with the ability to work effectively as a team player.
  • •Positive attitude and strong work ethic.
  • •MBA/CA or equivalent is preferred.
Experience:5+ yearsBankingRetail bankingTrade financeWorking capitalRelationship management
Education:Professional (JD, MD, etc.)
Skills:Interpersonal skillsNegotiationAnalytical skillsTeamworkPositive attitudeStrong work ethic

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
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