Professional Services Specialist - Dedicated Account

Motorola Solutions
Toronto
Workplace: OnsiteFull timeCAD 95,000 - 100,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Problem-solving","Communication","Customer focus"]

On-site technical expert for a strategic enterprise account in the Greater Toronto Area, ensuring continuous operation, maintenance, and upgrades of the client’s Video Security & Access Control infrastructure. Leads large-scale system upgrades, provides technical expertise on video/access components, performs audits and certifications, and coordinates annual preventative maintenance with a focus on SLAs and customer satisfaction.

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Motorola Solutions
Motorola Solutions
2 months ago

Professional Services Specialist - Dedicated Account

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Source: Company careers pageValidated by: Fursa AI
Last checked: 37 days agoStatus: Live

Job Summary

On-site technical expert for a strategic enterprise account in the Greater Toronto Area, ensuring continuous operation, maintenance, and upgrades of the client’s Video Security & Access Control infrastructure. Leads large-scale system upgrades, provides technical expertise on video/access components, performs audits and certifications, and coordinates annual preventative maintenance with a focus on SLAs and customer satisfaction.
Location: Toronto
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Perform on-site installation, configuration, and maintenance of Avigilon Unity Video, Avigilon Video Archiving (AVA) and Access Control environments following Motorola’s best practices.
  • •Lead the planning and execution of large-scale system upgrades across this client’s sites, including licensing validation, firmware and software updates.
  • •Provide technical expertise regarding all video and access control system components.
  • •Conduct site audits, system certifications, and acceptance test plans.
  • •Support the coordination and execution of annual preventative maintenance, tracking compliance with contractual SLA's and response timelines.
Travel: High travel

Pay and Benefits

Salary: CAD 95,000 - 100,000 annually

Key Requirements

  • •Bachelor's Degree or Diploma/Certificate in Computer Science, Engineering, or Technology
Experience:5+ yearsVideo surveillanceIT security
Education:Bachelor's
Skills:Problem-solvingCommunicationCustomer focus
Certifications:CCNACCNPMCSAMTAMCSECompTIA A+
Languages:English
Tech Stack:AvigilonVMSNVRDVRPowerShellWiresharkIP networkingPoE

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
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