Senior Software Engineer II

SurveyMonkey
Canada
Workplace: RemoteFull timeCAD 126,400 - 158,000 annuallyFunction: Software EngineeringExperience: 8+ yearsEducation: bachelorsSkills: ["Mentorship","Technical leadership","Collaboration","Influencing","Architectural best practices"]

Design and implement secure, scalable, high-performance ML pipeline infrastructure within the Machine Learning Platform team. Build “connective tissue” between data science and DevOps to enable Generative AI, NLP, and real-time classification across SurveyMonkey’s microservices. Own ML systems in Python, cloud infrastructure on AWS, integration/monitoring of model services, and telemetry for reliability at scale. Mentor engineers and advise feature teams on ML tooling and architecture best practices.

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FursaFursa
SurveyMonkey
SurveyMonkey
2 months ago

Senior Software Engineer II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Design and implement secure, scalable, high-performance ML pipeline infrastructure within the Machine Learning Platform team. Build “connective tissue” between data science and DevOps to enable Generative AI, NLP, and real-time classification across SurveyMonkey’s microservices. Own ML systems in Python, cloud infrastructure on AWS, integration/monitoring of model services, and telemetry for reliability at scale. Mentor engineers and advise feature teams on ML tooling and architecture best practices.
Location: Canada
Workplace: Remote
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Design and maintain robust ML systems using Python libraries to support efficient ML operations.
  • •Design ML cloud infrastructure on AWS with reuse, scalability, and high-volume throughput.
  • •Integrate, test, and monitor ML model services across SurveyMonkey’s microservices architecture.
  • •Consult internal feature teams on ML tooling and infrastructure decisions.
  • •Lead reliability efforts by incorporating telemetry for complex failure analysis and mentoring engineers on coding, documentation, and architecture best practices.

Pay and Benefits

Salary: CAD 126,400 - 158,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceRrsp MatchingFlexible SpendingPaid HolidaysPaid LeaveEmployee AssistanceRemote Work

Key Requirements

  • •8+ years of professional ML development experience building and implementing ML infrastructure in AWS.
  • •Strong mastery of ML concepts (supervised/unsupervised learning) plus deep knowledge of LLMs and NLP.
  • •Expert-level Python skills and experience with high-scale data processing (e.g., PySpark).
  • •Experience with Unix/Linux systems and deploying end-to-end real-time application solutions (e.g., spam detection, personalization, ranking).
  • •Bachelor’s degree in Computer Science, Data Science, Software Engineering, Mathematics, Statistics, or a related quantitative field.
Experience:8+ yearsML developmentAINLPLarge language modelsData processingAWSMicroservices
Education:Bachelor's in Computer Science, Data Science, Software Engineering, Mathematics, Statistics, or related quantitative field
Skills:MentorshipTechnical leadershipCollaborationInfluencingArchitectural best practices
Tech Stack:PythonPandasNumPyPyTorchTransformersAWSPySparkUnix/LinuxLLMsNLPGenerative AIMicroservices

Company Brief

SurveyMonkey
Provides an online survey platform and experience management tools that help organizations collect, analyze, and act on feedback from customers, employees, and markets through surveys, forms, and analytics.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 1999
Glassdoor
Glassdoor: 3.8
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