Field Service Professional -Grand Rapids, MI (Grand Rapids, MI, Virtual, 49505)

NRG Energy
United States
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer-facing communication","Rapport building","Safety mindset","Sales mindset","Problem-solving"]

Install, service, and troubleshoot Vivint smart home technology for customers, including security cameras, smart locks, and home automation systems. Evaluate customer homes on-site to recommend and sell upgraded equipment or service enhancements, then educate homeowners on how to use their systems. Work with virtual and on-the-job training, coaching, and support while following safety practices and meeting physical and licensing requirements.

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NRG Energy
NRG Energy
4 days ago

Field Service Professional -Grand Rapids, MI (Grand Rapids, MI, Virtual, 49505)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Install, service, and troubleshoot Vivint smart home technology for customers, including security cameras, smart locks, and home automation systems. Evaluate customer homes on-site to recommend and sell upgraded equipment or service enhancements, then educate homeowners on how to use their systems. Work with virtual and on-the-job training, coaching, and support while following safety practices and meeting physical and licensing requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
  • •Evaluate customer homes on-site and recommend and sell equipment upgrades or service enhancements.
  • •Train homeowners on how to use their new system to protect their families.
  • •Participate in virtual and on-the-job training, coaching, and leadership development.
  • •Conduct a safety analysis of every home to ensure a safe workplace for technicians and customers.

Pay and Benefits

Perks:Paid HolidaysPaid Leave401kGas CardCompany Vehicle

Key Requirements

  • •Valid driver’s license and a good driving record.
  • •Ability to pass post-offer background investigation and licensing requirements per applicable law.
  • •Experience installing or troubleshooting smart home technology (or related hands-on technical experience).
  • •Sales mindset with experience in retail, B2C sales, insurance, or service-based sales as a major plus.
  • •Ability to lift up to 45 lbs and climb ladders up to 14 feet while working in confined spaces.
Skills:Customer-facing communicationRapport buildingSafety mindsetSales mindsetProblem-solving
Licenses:Driver’s license
Tech Stack:Smart home technologySecurity camerasSmart locksHome automation systems

Company Brief

NRG Energy
NRG Energy is a large integrated power company that owns and operates a diverse fleet of power generation assets and provides retail electricity services, energy solutions, and distributed energy resources to residential and commercial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1989
WebsiteLinkedIn