Assistant Store Manager - Luxury Brand - Riyadh

Chalhoub Group
Riyadh
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Communication","Coaching","Customer focus","Business acumen"]

Lead the sales team to achieve store targets while delivering exceptional guest experience. Support CRM, CX, and in-store people initiatives, coach and develop talent, and oversee day-to-day store operations including VM and SOP adherence. Act as the key liaison with back-office teams, ensure click-and-collect SLAs are met, drive loyalty program adoption, and contribute to continuous improvements to sell-through and overall store performance.

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Chalhoub Group
Chalhoub Group
6 days ago

Assistant Store Manager - Luxury Brand - Riyadh

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead the sales team to achieve store targets while delivering exceptional guest experience. Support CRM, CX, and in-store people initiatives, coach and develop talent, and oversee day-to-day store operations including VM and SOP adherence. Act as the key liaison with back-office teams, ensure click-and-collect SLAs are met, drive loyalty program adoption, and contribute to continuous improvements to sell-through and overall store performance.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead the sales team toward achieving sales targets while delivering exceptional guest experience.
  • •Support implementation of CRM, CX, and in-store customer and people initiatives.
  • •Coach and nurture talent through on-the-job coaching and stretch assignments with the People Partner.
  • •Oversee day-to-day store operations, ensuring VM and Retail Store SOP adherence and managing the sales team schedule.
  • •Drive revenue performance by promoting loyalty program adoption (MUSE), ensuring click and collect SLAs, and increasing sell-through and store revenue targets.

Pay and Benefits

Perks:Health InsuranceRemote WorkEmployee Discounts

Key Requirements

  • •Leadership experience in fashion retail or luxury retail.
  • •Ability to lead a sales team and communicate effectively with strong team leadership skills.
  • •Fluency in English (mandatory).
  • •Styling and product knowledge.
  • •Demonstrated business acumen with success meeting or exceeding sales targets.
Experience:Fashion retailLuxury retail
Skills:LeadershipCommunicationCoachingCustomer focusBusiness acumen
Languages:English
Tech Stack:CRMCXLoyalty programClick and collectENPSVMSOPs

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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