Sr Manager - Reporting and Analytics

Sutherland
Philippines
Workplace: OnsiteFull timeFunction: Data Analytics & Business IntelligenceExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","People management","Communication","Presentation","Problem-solving"]

Lead reporting, analytics, and workforce planning by overseeing executive, operational, and performance reports across Hyderabad and Clark sites. Ensure data accuracy across dashboards and platforms, deliver advanced insights on trends, risks, and opportunities, and partner with business stakeholders to build customized KPIs. Drive automation and standardization to improve efficiency, and mentor a team of reporting analysts and workforce specialists while coordinating workforce and scheduling strategies with HR, finance, technology, and operations.

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FursaFursa
Sutherland
Sutherland
1 day ago

Sr Manager - Reporting and Analytics

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead reporting, analytics, and workforce planning by overseeing executive, operational, and performance reports across Hyderabad and Clark sites. Ensure data accuracy across dashboards and platforms, deliver advanced insights on trends, risks, and opportunities, and partner with business stakeholders to build customized KPIs. Drive automation and standardization to improve efficiency, and mentor a team of reporting analysts and workforce specialists while coordinating workforce and scheduling strategies with HR, finance, technology, and operations.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Sr. Manager level

Key Responsibilities

  • •Oversee the design, development, and delivery of performance, operational, and executive-level reports across Hyderabad and Clark sites.
  • •Ensure data accuracy, consistency, and integrity across reporting platforms and dashboards.
  • •Provide advanced analysis and insights to identify trends, risks, and opportunities, and develop customized reporting solutions and KPIs with business stakeholders.
  • •Drive automation and standardization of reporting processes to increase efficiency.
  • •Lead, mentor, and develop a team of reporting analysts and workforce specialists, aligning reporting and workforce strategy with business goals.

Key Requirements

  • •Minimum of 5 years in reporting, analytics, and workforce management.
  • •At least 2 years in a senior management or leadership role, preferably across multi-site or regional operations.
  • •Proven track record building and scaling reporting/analytics frameworks in a fast-paced environment.
  • •Strong exposure to workforce organization, capacity planning, and operational alignment.
  • •Knowledge of reporting and analytics tools (e.g., SQL, Tableau, Power BI, Excel, Google Data Studio) and workforce management platforms, plus experience with automation/process optimization.
Experience:5+ yearsWorkforce managementCapacity planning
Education:Bachelor's
Skills:LeadershipPeople managementCommunicationPresentationProblem-solving
Languages:English
Tech Stack:SQLTableauPower BIExcelGoogle Data Studio

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor