Medical Receptionist (30 hours)

Grand Canyon University
Phoenix
Full timeFunction: Administration & Executive AssistanceExperience: 1-2 yearsEducation: high_schoolSkills: ["Communication","Attention to detail","Organization","Flexibility","Ability to work under pressure"]

Serve as a patient-facing Patient Services Representative, answering calls and voicemails and responding to inquiries from patients, vendors, and insurance companies. Schedule appointments by phone, screen and route calls to clinic staff, and ensure accurate registration and follow-up scheduling. Collect complete medical history and demographics, verify insurance, and enter/scan information into the electronic medical record with HIPAA-compliant medical records release. Support COVID-19-related communications as needed.

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FursaFursa
Grand Canyon University
Grand Canyon University
9 hours ago

Medical Receptionist (30 hours)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Serve as a patient-facing Patient Services Representative, answering calls and voicemails and responding to inquiries from patients, vendors, and insurance companies. Schedule appointments by phone, screen and route calls to clinic staff, and ensure accurate registration and follow-up scheduling. Collect complete medical history and demographics, verify insurance, and enter/scan information into the electronic medical record with HIPAA-compliant medical records release. Support COVID-19-related communications as needed.
Location: Phoenix
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Answer incoming calls and respond to inquiries from patients, vendors, and insurance companies; respond to voicemails.
  • •Schedule patient appointments via telephone and ensure accurate registration and follow-up scheduling in the database.
  • •Obtain complete medical history (including medications) and patient demographic information; verify insurance information.
  • •Enter and scan patient information into the electronic medical record, including authorizations and relevant lab delivery details.
  • •Obtain patient authorization for medical records release and support HIPAA-compliant communications, including COVID-19 information handling.

Key Requirements

  • •Minimum high school diploma or equivalent.
  • •1–2 years of customer service experience.
  • •Previous experience in a medical practice (desired).
  • •Ability to utilize an electronic medical record (EMR) system effectively.
  • •Must successfully pass a background check.
Experience:1-2 years
Education:High School
Skills:CommunicationAttention to detailOrganizationFlexibilityAbility to work under pressure
Tech Stack:Electronic medical record (EMR)EMRMS Office SuiteMicrosoft Programs

Company Brief

Grand Canyon University
Private Christian university offering undergraduate, graduate, and doctoral programs across on-campus and online formats, with notable colleges in business, education, nursing, health sciences, and liberal arts.
Industry: Higher Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Phoenix, United States
Founded: 1949
WebsiteLinkedIn