Services Sales Solutions Director - HLS

Salesforce
Chicago, Seattle, Atlanta, Austin
Workplace: RemoteFull timeUSD 171,200 - 273,000 annuallyFunction: SalesEducation: bachelorsSkills: ["Cross-functional leadership","Stakeholder management","Executive communication","Problem-solving","Mentoring"]

Lead customer and professional-services execution for Salesforce’s most strategic HLS accounts. Own pre- and post-sales activities, develop proposals/SOWs, and serve as a trusted advisor and escalation point with executive sponsors. Drive CSAT and business value through deep Salesforce platform expertise, governance, and multi-stakeholder alignment while managing Salesforce Services delivery teams and renewals when applicable.

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FursaFursa
Salesforce
Salesforce
2 days ago

Services Sales Solutions Director - HLS

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead customer and professional-services execution for Salesforce’s most strategic HLS accounts. Own pre- and post-sales activities, develop proposals/SOWs, and serve as a trusted advisor and escalation point with executive sponsors. Drive CSAT and business value through deep Salesforce platform expertise, governance, and multi-stakeholder alignment while managing Salesforce Services delivery teams and renewals when applicable.
Location: Chicago, Seattle, Atlanta, Austin
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Director level

Key Responsibilities

  • •Lead large, transformational professional-services engagements by shaping and executing delivery plans for strategic customers.
  • •Own pre- and post-sales activities, including developing client-specific proposals, SOWs, and staffing plans with SMEs.
  • •Drive customer satisfaction by bringing best practices and using deep Salesforce platform expertise to achieve outcomes.
  • •Maintain executive relationships and act as an escalation point with tight stakeholder alignment in a billable capacity.
  • •Manage multiple strategic clients simultaneously, including engagement planning, sponsor check-ins, and services renewal management when applicable.
Travel: Medium travel

Pay and Benefits

Salary: USD 171,200 - 273,000 annually
Equity and Bonus:Equity
Perks:MedicalDentalVisionHealth InsurancePaid ParentalLife Insurance401k

Key Requirements

  • •5+ years delivering and/or overseeing solutions on the Salesforce Platform.
  • •10+ years delivering consulting services, including team leadership and active involvement in selling professional services.
  • •5+ years relevant industry experience.
  • •Experience developing and executing project governance methodologies and engaging at CxO level.
  • •Strong written and verbal communication skills with an executive-level presence.
Experience:ConsultingSaaSProfessional services
Education:Bachelor's
Skills:Cross-functional leadershipStakeholder managementExecutive communicationProblem-solvingMentoring
Certifications:Salesforce ApplicationSalesforce System Architect
Tech Stack:Salesforce PlatformSalesforce

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor